Strategic Account Manager

3 weeks ago

Pearland, United States Endress+Hauser Ltd Full time

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

The Strategic Account Manager (SAM) develops, maintains and expands a long-term strategic relationship with important Engineering, Procurement, and Construction (EPC) customers. Assigned to a selected named customer, the Strategic Account Manager is responsible for achieving mutual growth, identifying the customers' project landscape in its early phases, gaining trust, and innovating to be the selected supplier of choice. The SAM represents the entire range of Endress+Hauser's products, services, and solutions to the assigned customer, and must leverage Endress+Hauser's resources and capabilities globally. This will enable Endress+Hauser to ensure the adaptation and development of Endress+Hauser's offering to meet both the customer's and Endress+Hauser's current and future requirements. An integral part of the role is leading the customer account planning cycle while ensuring the customer's needs and expectations are met.

Which tasks will you perform?

  • Establishes productive, professional relationships with key stakeholders and project teams in assigned customer accounts.
  • Coordinates the involvement of Endress+Hauser personnel, including Project Sales, Inside Sales, Account Management, Representatives, Services, and Management resources to meet account performance objectives and customerexpectations.
  • Meets assigned targets for sales and other strategic objectives in assigned accounts.
  • Identifies assigned account'scapital project landscape early and drives the qualification efforts to establish a best-fit project pursuit pipeline for Endress+Hauser.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, pipeline development, and critical milestones for a one and three-year period.

What do we expect from you?

You will have (required):

  • Bachelor of Science, Preferably in Engineering.
  • Minimum 10 years of experience in sales, account management, or business development
  • Clear understanding of capital projects business and EPC type customers
  • Language fluent in English
  • Foreign travel is integral part of the Strategic Account Manager

You may have (preferred):

  • MBA desired
  • Strategic Account Management experience
  • Ability to network effectively
  • Ability to build and sustain relationships from operational levels to senior management
  • Capable of motivating and leading teams in a multi-cultural, multi-national and matrix environment
  • Ability to lead and influence without direct reporting authority across different geographies
  • Capable of strategic thinking
  • Customer focused and highly driven

What can you expect from us?

  • Family-owned, friendly, and highly committed company
  • Tuition reimbursement and a wide range of development opportunities
  • Comprehensive benefits package which includes medical, dental and vision
  • Competitive compensation and bonus opportunities
  • Generous paid time off
  • Life insurance and 401(k) savings with company match
  • Full-service cafe, fitness center, and health clinic (in Greenwood, IN)

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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