Sr. System Engineer
1 month ago
(i) Location: Washington D.C., USA
(ii) Must be willing to travel to the nearby sites to troubleshoot or to address any urgent issues
(iii) Working hours & Availability: Monday to Friday 8:00 am - 5:00 pm Eastern Time & on-call occasionally
Must Haves:
- Good customer Service skills
- Core Windows and MAC experience preferred
- Knowledge on Drivers/BIOS updates
- Expertise on Networking Fundamentals
- Knowledge on Audio-Video Conference rooms technology
- Expertise in troubleshooting multi-functional Printers
- Knowledge on Active Directory, Microsoft Intune
- bility to work independently
- Remote Desktop Administration
- Desktop remediation for any vulnerabilities
- Expert knowledge on MS Windows OS & MS Office products
- Must carry a minimum of 5 years' experience as a Desktop Support Engineer; experience communicating and working with Senior Management
- Must know how to perform Windows & MAC OS installations
- Knowledge on troubleshooting and configuring, Thin-client devices, Tablets, Laptops, Mobile Devices and Desktops
- pplication installation/upgrades
- Knowledge on ServiceNOW
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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