Health Benefits Member Advocate

6 days ago


St Paul, United States TEKsystems Full time

Join a Large Health Benefits provider here in the twin cities Job Description: This person will be the first call from both providers and members. The call could be a provider if the plan is within coverage and vice versa to members. There will be calls helping to navigate the platform. These people will not be licensed so they will not be able to give advice or direction to someone asking for advice for a health plan. They will kick that call to a benefits advisor. Go above and beyond to provide the member or provider with a simple and seamless experience. Courteously respond to member and provider inquiries via inbound call or email. Determine the best way to resolve member and provider inquiries by asking probing questions and making appropriate recommendations based on health insurance product path and program. Correctly communicate claims and benefits information from designated internal platform(s) to further assist with caller’s inquiries. Demonstrate empathy and active listening in each interaction with the caller. Accurately document all interactions within our Customer Relationship Management (CRM) platform with clarity and professionalism. Collaborate with additional third-party entities, navigators/brokers, and internal departments to assist with caller’s needs. Be willing to maintain a flexible work schedule, based upon the needs of the business. This may include early morning, evening, or weekend hours during the Open Enrollment season. Main Position Details: Start: 7/08 Pay: $22.00/Hour Training: 6 weeks in length, standard hours Schedule: Must be available Mon – Fri 7:00am – 7:00pm (8-Hour Shift). Location: Near NE Main St & Hennepin Ave Qualifications: High school diploma / GED required - Associate's/Bachelor's degree preferred. 2+ years of call center experience 1+ years of health care knowledge or experience preferred. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • St Paul, United States TEKsystems Full time

    *Join a Large Health Benefits provider here in the twin cities!* *Job Description:* This person will be the first call from both providers and members. The call could be a provider if the plan is within coverage and vice versa to members. There will be calls helping to navigate the platform. These people will not be licensed so they will not be able to give...


  • St Paul, United States TEKsystems Full time

    *Join a Large Health Benefits provider here in the twin cities!* *Job Description:* This person will be the first call from both providers and members. The call could be a provider if the plan is within coverage and vice versa to members. There will be calls helping to navigate the platform. These people will not be licensed so they will not be able to give...


  • St Paul, United States TEKsystems Full time

    Join a Large Health Benefits provider here in the twin cities! Job Description: This person will be the first call from both providers and members. The call could be a provider if the plan is within coverage and vice versa to members. There will be calls helping to navigate the platform. These people will not be licensed so they will not be able to give...


  • St Louis Park, United States TEKsystems Full time

    Join a Large Health Benefits provider here in the twin cities! Job Description: This person will be the first call from both providers and members. The call could be a provider if the plan is within coverage and vice versa to members. There will be calls helping to navigate the platform. These people will not be licensed so they will not be able to give...

  • Advocate

    3 weeks ago


    St Louis, United States Youth Advocate Programs Full time

    Status: Part-Time Hourly FLSA Classification: Non-Exempt Summary of the Position: Hourly, Part Time position serving youth and families throughout St. Louis are available. Applicant must be dependable, committed, and able to serve as a positive role model for youth in the community, school, and home settings. The Primary responsibilities of the Advocate...

  • Advocate

    1 month ago


    St Louis, United States Youth Advocate Programs Full time

    Status: Part-Time Hourly FLSA Classification: Non-Exempt Summary of the Position: Hourly, Part Time position serving youth and families throughout St. Louis are available. Applicant must be dependable, committed, and able to serve as a positive role model for youth in the community, school, and home settings. The Primary responsibilities of the Advocate...


  • St Paul, United States Fairview Health Services Full time

    Overview: Fairview Pharmacy Services is hiring a Patient Financial Advocate. In this role, you will serve as a pharmacy financial advocate for patients. Your primary focus will be coordinating access to specialty take home medications. Using superior customer service skills, you will proactively investigate specialty patient coverage benefits and financial...


  • St Paul, United States Fairview Health Services Full time

    Overview: The M Health Fairview Care Coordination team has an opening for a Community Health Worker to support patients within M Health Fairview Wyoming, North Branch and Chisago City Clinics. This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. M Health Fairview offers a competitive benefits package including medical/dental,...


  • St Paul, United States Fairview Health Services Full time

    OverviewThe M Health Fairview Care Coordination team has an opening for a Community Health Worker to support patients within M Health Fairview Burnsville, Prior Lake and Lakeville Clinics.This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b...


  • St Paul, United States Fairview Health Services Full time

    OverviewThe M Health Fairview Care Coordination team has an opening for a Community Health Worker to support patients within M Health Fairview Wyoming, North Branch and Chisago City Clinics. This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening.M Health Fairview offers a competitive benefits package including medical/dental,...

  • Remote Care Advocate

    2 weeks ago


    St Paul, United States AiRCare Health Full time

    Care Advocate - Member Services - Customer Experience Full-time Remote AiRCare Health is on a mission. We are transforming healthcare. We are empowering individuals to put emotional health first. We are looking for passionate customer experience Jedi's to join our team. Why we need you We are growing! We need your professional and focused determination to...

  • Patient Advocate

    3 weeks ago


    St Paul, United States Elevate Patient Financial Solution Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Saint Paul, MN. The Full-Time schedule for this role will be Monday-Friday 8:00am -4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their...

  • Benefits Specialist

    3 weeks ago


    St Paul, United States Regions Hospital Full time

    Job Description Regions Hospital in St. Paul is seeking a Benefits Specialist to join the Human Resources team. At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work....


  • St Paul, United States Aircare Health Full time

    Care Advocate - Member Services - Customer Experience (Part Time) Full-time Remote AiRCare Health is on a mission. We are transforming healthcare. We are empowering individuals to put emotional health first. We are looking for passionate customer experience Jedi's to join our team. Why we need you We are growing! We need your professional and focused...


  • St Paul, United States Ideal Credit Union Full time

    Ideal Credit Union is a large Twin Cities credit union with over one billion in assets and six branch locations. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I position. This individual is...


  • St Paul, United States Ideal Credit Union Full time

    Ideal Credit Union is a large Twin Cities credit union with over one billion in assets and six branch locations. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I position. This individual is...

  • Benefits Analyst

    1 month ago


    St Paul, United States Regions Hospital Full time

    Job Description Regions Hospital in St. Paul is seeking an experienced Benefits Analyst to join the Human Resources team. At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes...

  • Benefits Analyst

    3 weeks ago


    St Paul, United States Regions Hospital Full time

    Job Description Regions Hospital in St. Paul is seeking an experienced Benefits Analyst to join the Human Resources team. At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes...


  • St. Louis, United States Katapult Network Full time

    Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking startup...


  • East St Louis, United States Somatus Full time

    Overview As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic...