Emergency Services Telecommunications Specialist
3 weeks ago
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination of information to multiple police, fire and rescue agencies as well as medical personnel.
Responsibilities:
Communications Systems and Documentation Receives screens, prioritizes and documents incoming and outgoing emergency and non-emergency police calls using police telephone and radio communication equipment. Provides information and assistance to callers in a pleasant, calm and sensitive manner. Documents all calls promptly and legibly using the dispatch log system.
Information Collection and Distribution Obtains accurate information from the caller upon answering the phone or radio. Prioritizes Disseminates and Transmits accurate information in a timely manner to hospital police and/or hospital security services and requests additional assistance as needed from local police or fire agencies. Refers non-law enforcement matters to appropriate departments or personnel. Enters pertinent information into (CAD) Computer Aided Dispatch system, generates and distributes reports in RMS report writing system. Conducts want and warrant searches, identity checks, registration checks and vehicle owner information. Maintains contact with all police officers, security, and employees assigned police radios on assignment maintains status and location of all field units. Analyzes situations accurately and takes effective action to help assure officer and public safety.
Monitors Fire Alarm Systems Acts as a 24 Hour Liaison for Simplex Fire Emergency Calls (Outside Facilities). Conducts Fire Drills Documents all Fire Alarms and Fire Drills within the Hospital Complex Monitors and dispatches officers according to written protocol for all Hospitals Fire Alarms Acknowledges, Signal Silences and Resets Fire Alarm Conducts Overhead Pages for Fire Alarms Receives Elevator Emergency Calls
Regulated High Priority Monitoring systems Monitors State and Federal regulated systems and areas via Camera/Security Alarms and dispatches officers for a Security Breech. Receives Alarms from regulated Central Monitoring stations. Knowledgeable with regulated Security/Environmental Alarm Response Policy, Protocol and Procedures. Communicates with Outside Agency Central Monitoring to resolve alarms. Pages/Contacts the Incident Action Team for immediate alert/notification.
Surveillance and Alarms Operates and maintains surveillance and alarm systems. Monitors multiple video monitors and various alarm systems. Operates electronic access system, as requested. Participates and assists in documentation of Panic Alarm, Hugs Infant Abduction System testing. Documents/Reports deficiencies for security systems testing Documents Work Request for Plant Engineering Department as required.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● No experience is required.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Hospital Police Department
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.20 - $25.86 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: DayJob
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Emergency Services Telecommunications Specialist
3 weeks ago
Chapel Hill, North Carolina, United States UNC Health Full timeBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination of information to multiple...
-
Emergency Services Telecommunications Specialist
3 weeks ago
Chapel Hill, North Carolina, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination...
-
Telecommunications Professional
4 days ago
Rock Hill, South Carolina, United States Telecommunications and Technology Full timeOur StoryAxe Elite has been a leader in the telecommunications industry for over 30 years. We have a proven track record of success and a commitment to delivering exceptional service to our customers. Our team is passionate about connecting the latest wireless technology with the needs and demands of today's consumers.Job OpportunityWe are seeking a Business...
-
Chapel Hill, North Carolina, United States Clinical Management Consultants Full timeThis esteemed healthcare facility is on the lookout for an Emergency Services Clinical Nurse Specialist CNS to join a transformative team committed to top-tier patient care. This opportunity is perfect for a clinical leader ready to harness their expertise in a bustling emergency setting.Located at a leading Medical Center in North Carolina, the hospital is...
-
Chapel Hill, North Carolina, United States Clinical Management Consultants Full timeThis esteemed healthcare facility is on the lookout for an Emergency Services Clinical Nurse Specialist CNS to join a transformative team committed to top-tier patient care. This opportunity is perfect for a clinical leader ready to harness their expertise in a bustling emergency setting.Located at a leading Medical Center in North Carolina, the hospital is...
-
Telecommunications Engineer
2 days ago
Chapel Hill, North Carolina, United States University of North Carolina at Chapel Hill Full timeThe University of North Carolina at Chapel Hill's Telecommunications team is seeking a skilled Senior Voice Services Engineer to join its team. As a member of this team, you will play a critical role in designing, implementing, and supporting contact center solutions for various campus units.Responsibilities of this position include serving as a subject...
-
Chapel Hill, North Carolina, United States Clinical Management Consultants Full timeClinical Management Consultants is seeking a Senior Clinical Nurse Specialist to join our team of healthcare professionals. This esteemed position is located at a leading Medical Center in North Carolina, renowned for its excellence in patient care and innovative healthcare solutions.This opportunity is perfect for a clinical leader who wants to harness...
-
Senior Voice Services Engineer
2 days ago
Chapel Hill, North Carolina, United States University of North Carolina Full timePosting InformationPosting Information Department ITS - Customer Experience-607000Career Area Information TechnologyPosting Open Date 03/28/2025Application Deadline 04/14/2025Open Until Filled NoPosition Type Permanent Staff (EHRA NF)Working Title Senior Voice Services EngineerAppointment Type EHRA Non-FacultyPosition Number 20043635Vacancy ID ...
-
Senior Voice Services Engineer
19 hours ago
Chapel Hill, North Carolina, United States University of North Carolina Full timePosting InformationPosting InformationDepartmentITS - Customer Experience-607000Career AreaInformation TechnologyPosting Open Date03/28/2025Application Deadline04/14/2025Open Until FilledNoPosition TypePermanent Staff (EHRA NF)Working TitleSenior Voice Services EngineerAppointment TypeEHRA Non-FacultyPosition Number20043635Vacancy IDNF0009060Full Time/Part...
-
Cyber Operations Specialist
3 days ago
Chapel Hill, North Carolina, United States United States Air Force Full timeAt the United States Air Force, we're seeking a skilled Cyber Operations Specialist to join our team. As a key player in our defense operations, you'll be responsible for managing and optimizing information and communications technology within the sector.We're looking for an expert who can handle a range of cybersecurity tasks, including training, weaponry...
-
Remote Installation Specialist
3 days ago
Chapel Hill, North Carolina, United States inSync Staffing Full time**Job Summary:**InSync Staffing is looking for a talented Remote Installation Specialist to join our team. As a Remote Installation Specialist, you will be responsible for installing and troubleshooting equipment remotely.Responsibilities:Install and configure equipment remotelyTroubleshoot issues and provide technical supportCollaborate with other team...
-
Telecommunications Specialist
2 days ago
Chapel Hill, North Carolina, United States University of North Carolina Full time**Join Our Team:**The University of North Carolina at Chapel Hill is seeking an experienced Network Communications Expert to join its ITS Customer Experience & Engagement team. As a key member of our team, you will play a critical role in providing exceptional customer service to end-users while supporting the university's phone systems and service provider...
-
Emergency Medicine Nurse Specialist Position
5 days ago
Chapel Hill, North Carolina, United States Clinical Management Consultants Full timeClinical Management Consultants is a healthcare facility that values innovation and excellence in patient care. We are currently looking for a highly skilled Nurse Specialist to join our team in the Emergency Department.This role is ideal for a clinical leader who wants to make a difference in the lives of patients and families. As a Nurse Specialist, you...
-
Voice Services Specialist
2 days ago
Chapel Hill, North Carolina, United States University of North Carolina at Chapel Hill Full timeThe University of North Carolina at Chapel Hill is seeking a highly skilled Senior Voice Services Engineer to join its Telecommunications team. This full-time position is a 100% remote work arrangement, allowing for flexibility and work-life balance.The Senior Voice Services Engineer will be responsible for designing, implementing, and supporting contact...
-
Telecommunications Engineer
3 days ago
Rock Hill, South Carolina, United States Segra Full timeSegra is seeking a skilled Telecommunications Engineer to join our team in Charlotte, NC. As a Field Service Specialist II, you will be responsible for installing and maintaining our network infrastructure. This role requires strong technical skills and excellent customer service abilities.The ideal candidate will have knowledge of Telecom equipment,...
-
Emergency Medicine Clinical Specialist
1 day ago
Chapel Hill, North Carolina, United States UNC Health Care Full timeCompany OverviewAt UNC Health Care, we strive to improve the health and well-being of our unique communities. As a leading healthcare provider, we are dedicated to delivering high-quality, patient-centered care in an inclusive and supportive environment.About the RoleWe are seeking a highly skilled Emergency Medicine Clinical Specialist to join our...
-
Underground Construction Laborer
1 day ago
Chapel Hill, North Carolina, United States Ansco & Associates, LLC Full timeOverview and Essential Functions Looking for an opportunity to make a difference? Then you may have found your next career move. We're looking for Construction Laborers, based out of Chapel Hill, NC, to join our team and help connect America. What you'll do: Perform tasks associated with installation and maintenance of underground telecommunications cabling...
-
Emergency Room Care Specialist
2 days ago
Chapel Hill, North Carolina, United States UNC Health Care Full timeJob OverviewA challenging and rewarding opportunity exists for a skilled Nursing Assistant I to join the UNC Health Care team in the Emergency Room Department. As a key member of our multidisciplinary healthcare team, you will provide high-quality patient care and support to patients ranging from minor illnesses and injuries to critical medical emergencies...
-
Emergency Medical Technician
6 days ago
Chapel Hill, North Carolina, United States OneStaffMedical Full timeOneStaffMedical is an independently-owned, nationally-recognized staffing firm dedicated to delivering exceptional healthcare services. As a Cardiopulmonary Care Specialist, you'll have the opportunity to make a meaningful difference in the lives of our patients.Your responsibilities will include conducting thorough interviews and examinations to assess the...
-
Voice Services Architect
10 hours ago
Chapel Hill, North Carolina, United States University of North Carolina Full timeThe University of North Carolina at Chapel Hill is committed to providing excellent IT support to its faculty, staff, and students. The ITS Customer Experience & Engagement (CE&E) team seeks a highly skilled Senior Voice Services Engineer to join our team.The successful candidate will be responsible for providing support for the University's phone systems...
