Referral Specialist Primary Care

5 days ago

Palm Harbor, United States AdventHealth Full time

All the benefits and perks you need for you and your family:

·    Benefits from Day One

·    Paid Days Off from Day One

·    Career Development

·    Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday - Friday

Shift: Days

Location: 4705 ALT 19, STE B, Palm Harbor, 34683

The community you’ll be caring for:

  • Join a team that provides exceptional patient-based care. 
  • Collaborative teams that work together for a common goal 
  • Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care. 

The role you’ll contribute:

The Referral Specialist is responsible to facilitate and coordinate patient care within the practice and act as a liaison between hospitals, clinical staff, health plans, providers, and patients to process referrals. The Referral Specialist will assist patients in meeting their insurance and clinical requirements to aid in speed of Physicians orders. Individual is responsible for assisting with front office operations including but not limited to scheduling, insurance verification and authorization, and maintains positive relationships with physician offices, patients, insurance companies, and facilities while conveying accurate benefit and payment details regarding all future visits. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team: 

·      Maintains an effective operational flow by communicating patients’ status to appropriate team members and keeping patient apprised by collaboration with the Physician, APP’s and Practice Manager

·      Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions

·      Documents appropriately within the office’s designated system to ensure regulatory requirements are met

· Determine eligibility for office visits. Search for providers that are in-network with patient’s insurance if not in-network with current referring provider while also maintaining network integrity

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