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Concession Stand Supervisor

1 month ago

Charleston, West Virginia, United States AEG Full time

The Charleston RiverDogs, the Single-A Affiliate for the Tampa Bay Rays, are currently hiring for Part-Time Seasonal Staff for the 2025 Season.
Concession Stand Supervisor
A Concession Stand Supervisor is responsible for the overall operation of a concession stand, overseeing staff, ensuring quality customer service, maintaining inventory control, upholding food safety standards, and managing the efficient sale of food and beverages while adhering to cash handling procedures and maintaining a clean and safe work area.

Key Responsibilities:
Staff Management:

• Assign tasks and delegate responsibilities to staff members.

• Monitor staff performance and provide feedback to F&b Management.

• Address customer concerns and resolve issues.

Operations Management:

• Ensure smooth and efficient operation of the concession stand.

• Monitor food quality and presentation.

• Maintain inventory levels and replenish supplies as needed.

• Comply with all food safety and sanitation regulations.

Customer Service:

• Provide excellent customer service to fans.

• Respond promptly to customer inquiries and complaints.

• Promote and upsell menu items.
Compliance and Safety:

• Adhere to all company policies and procedures.

• Maintain a clean and organized work area.

• Ensure compliance with health and safety regulations.

Required Skills and Qualifications:

  • Experience: Prior experience in food service or retail operations, preferably in a supervisory role.
  • Customer Service Skills: Excellent communication and interpersonal skills to interact effectively with customers and staff.
  • Leadership Abilities: Ability to lead and motivate a team to achieve operational goals.
  • Basic Math Skills: Accurate cash handling and inventory management skills.
  • Food Safety Knowledge: Understanding of food safety guidelines and sanitation practices.
  • Flexibility: Ability to adapt to changing demands and work in a fast-paced environment.

Interested individuals may inquire by completing the interest form linked below: https://forms.office.com/r/kmCA2zuLq1