Warranty Administrator

Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 9 dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois.  We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.

We know that to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring the best people who can help us produce exceptional experiences for our client. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.   We are currently searching for an experienced Warranty Manager to handle multiple franchises. We need a candidate that is committed and ready and capable to take on challenges. This is a rare opportunity for someone to move to the next level in their career.   Benefits

• Health, Dental & Vision Insurance
• BCBS Health & Wellness Discounts/Programs
• Life Insurance
• 401(k)
• Paid time off / Vacation
• Growth / Advancement Opportunities
• Employee Vehicle Purchase Policy
• Above Average Industry Pay
• Publicly traded organization / stability 
• Employee referral bonuses

Responsibilities 

• Ensure assigned dealerships are paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim
• Coordinates with service management team and manufacturers to ensure prompt receipt of replacement parts
• Communicates with service management and service advisors to define the scope of a warranty claim resolution and to set expectations
• Prepares, reviews, and processes all warranty claims
• Keep abreast of all factory recalls, announcements, and procedures
• Maintain manufacturer training requirements for all assigned franchises

Qualifications

• At least two years of experience in a similar position, and knowledge of automotive parts and service.
• Experience with multiple franchises
• Can work in a fast-paced and challenging environment handling multiple projects
• Must have excellent administrative, organizational, and communication skills
• Must be willing to submit a background check prior to employment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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