ERP Implementation manager

1 week ago

Corona, United States Frontline Resources Full time

Benefits:

Dental insurance

Health insurance

Vision insurance

Company Overview: Join our team at a leading toy manufacturing company in Corona, CA, dedicated to enhancing customer experiences through innovative technology solutions.

Position Summary: We are seeking an IT Operations Manager to oversee and manage all IT systems, ensuring seamless integration between online and offline platforms. This role plays a crucial part in digitizing our wholesale and retail channels to optimize business procedures and improve customer shopping experiences.

Key Responsibilities:

Lead large-scale IT projects, from design to deployment of new systems and services.

Monitor IT system performance to assess cost-effectiveness and productivity, recommending improvements as needed.

Develop technology strategies aligned with business goals, facilitating planning workshops and ensuring user adoption.

Manage and coordinate third-party vendors, and develop test strategies for new hardware and software implementations.

Create comprehensive documentation for all business system procedures.

Collaborate with departments to optimize business procedures and propose implementation plans.

Troubleshoot hardware, network, and security-related issues within the internal IT infrastructure.

Perform additional duties as assigned by the direct manager.

Required Skills and Qualifications:

Proficiency in EDI connection, e-commerce platforms, Logistics WMS/TMS, CRM, and ERP functions.

Experience with Oracle NetSuite is essential.

Strong knowledge and application of Agile, Kanban, and Scrum methodologies.

Coding experience with backend systems, integrating programs, and software development.

Familiarity with Shopify, Amazon fulfillment, and eBay platforms.

Background in e-commerce operations.

Advanced Excel skills.

Minimum 3 years of technical supervisory experience.

Minimum 5 years of experience in IT operations management and system optimization.

Experience leading large ERP system integration projects across various technologies.

Ability to effectively communicate and build relationships across all organizational levels.

High attention to detail and accuracy.

Bachelor's degree in Computer Science, Information Science, or a related field, plus relevant work experience.

Preferred Qualifications:

Relevant management certifications are a plus.

Background in retail or logistics.

Experience with Shipber and Shiphawk platforms is advantageous.

Details:

Direct hire opportunity.

Full-time, on-site position.

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