Medical Information Contractor

1 week ago

Princeton, United States Advanced Clinical Full time

We are seeking a detail-oriented and knowledgeable Medical Information Contractor to join our team. This role will be responsible for providing essential medical information and support regarding our client's products.

Key Responsibilities:

  • Receive, document, and respond to written medical information requests from healthcare providers.
  • Handle escalated calls from the call center related to products as needed.
  • Update and/or create medical letters pertaining to products.
  • Ensure compliance with medical ethical and legal responsibilities to limit corporate liability when providing product/device-related information.
  • Serve as an educational resource for both internal and external customers.
  • Gather initial information regarding any product complaints or adverse events in accordance with FDA guidelines and company policies.
  • Contribute to interdepartmental projects, supporting the provision of medical, scientific, and technical information about products as needed.
  • Provide assistance and/or training to other medical information personnel (i.e., consultants).
  • Participate in handling call center escalations (no on-call or after-hours required).

Requirements:

  • PharmD degree.
  • 1-3 years of experience providing medical information to customers.
  • Excellent attention to detail and strong interpersonal, communication, and negotiation skills.
  • Proficiency in MS Office; experience with Medical Information Systems is a plus but not required.

Regarding your application

Please know that every completed application is carefully reviewed by the Advanced Clinical recruitment team. We understand the time commitment that is needed to prepare an application, so we respect your effort by thoughtfully reviewing and responding to each application. In return, we ask for your patience as careful review takes time, and we may not be able to respond to every application immediately.

At Advanced Clinical, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Clinical in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.

Equal Employment Opportunity

It is Advanced Clinical's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity/expression, sexual orientation/sexual preference, pregnancy/maternity, genetic information, marital status, physical/mental disability, medical condition, military/veteran status, or any other basis protected by applicable federal, state, or local law. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available.

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