Epic Willow Inpatient Analyst

2 weeks ago

Vancouver, United States Vaco Full time
WHO WE ARE

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.
The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.

ROLE

We are seeking a dedicated and detail-oriented Epic Willow Analyst to join our healthcare IT team. The ideal candidate will be responsible for the design, build, implementation, and support of the Epic Willow application, which supports pharmacy workflows within our organization. This role involves collaborating with clinical staff, IT professionals, and other stakeholders to ensure the effective use of Epic Willow in enhancing patient care and operational efficiency.

RESPONSIBILITIES
  • Design, configure, and maintain the Epic Willow application to meet the organization's pharmacy needs.
  • Customize the application to integrate with existing systems and workflows.
  • Develop and execute test plans to ensure the system meets functional requirements.
  • Lead and participate in the implementation and upgrade projects for Epic Willow.
  • Provide ongoing support and maintenance, including troubleshooting issues and optimizing system performance.
  • Collaborate with clinical and operational teams to develop and document workflows.
  • Develop training materials and conduct training sessions for end-users.
  • Create and maintain comprehensive documentation for system configuration, workflows, and support procedures.
  • Work closely with pharmacy staff, IT professionals, and other stakeholders to gather requirements and provide solutions.
  • Serve as a liaison between clinical users and technical teams to ensure effective communication and project execution.
  • Ensure that all configurations and processes comply with healthcare regulations and organizational policies.
  • Participate in quality improvement initiatives and support the development of best practices.
EXPERIENCE
  • Bachelor's degree in Information Technology, Healthcare Informatics, Pharmacy, or a related field.
  • Minimum of 3 years of experience with Epic Willow application or other pharmacy information systems.
  • Proven experience in system design, implementation, and support within a healthcare environment.
  • Epic Willow certification required.
  • Additional Epic certifications (e.g., Beacon, Orders) are a plus.
  • Strong understanding of pharmacy workflows and clinical processes.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in project management methodologies and tools.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law .

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require hourly pay range disclosure: $65 - $80.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
  • Virginia residents may access our state specific policies here .
  • Residents of all other states may access our policies here .
  • Canadian residents may access our policies in English here and in French here .
  • Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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