VIP Marketing Host

3 weeks ago

Las Vegas, United States Tao Group Hospitality Full time
Job Description

The VIP Marketing Host generates revenue through the development and servicing of relationships with existing and potential target guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Sell and maintain VIP table reservations/ guest list at assigned branded location
  • Maintain the minimum revenue support weekly requirements at company branded locations other than your own
  • Maintain a minimum assigned number of guests checked in on the VIP guest lists
  • Maintain the minimum revenue support weekly requirements at company branded locations other than your own
  • All VIP table reservations must be entered into the company system including the guest's full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
  • All assigned data collection, marketing, and social media tasks must be completed per management's requests
  • Maintain professionalism at the workplace and with co-workers and patrons
  • Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
  • Maintain a consistent and high level of guest list productivity
  • Be attentive to all company-related events and upcoming venues and changes
  • Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins
  • Responsible for maintaining the workstation/podium in a neat and orderly fashion
  • Maintain and promote a friendly atmosphere for customers and staff
  • Provide customers with information and directions
  • Inform management of any complaint, comments, or incident
  • Appear in dress code for all shifts at your scheduled time
  • Comply with cross-promotion of all venues and when needed
  • Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company.
  • Assists and/ or completes additional tasks as assigned
  • Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position
  • Assist and/ or complete additional tasks as assigned
EDUCATION/WORKING KNOWLEDGE:
  • High School Diploma or equivalent required
  • Five plus (5+) years in the nightlife industry
  • Proficient in Windows Microsoft Office and POS systems preferred
  • 21+ years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
  • Must have strong problem-solving skills
  • Excellent written and verbal communication skills required
  • Ability to work under pressure and meet deadlines
  • Must have good positive energy throughout the day
  • Must be able to read the computer monitors and print legibly
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to move quickly through work and set the pace in the office
  • Must be able to push and lift up to 25 lbs.
  • Small to Medium office environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • 5-25% Local Travel (United States)
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality, to include client confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment


About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

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