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Sales Support Associate
4 months ago
Position Summary: The KITH Sales Support operates as the backbone to the KITH sales floor. They can wear multiple hats, as they specialize in all areas of customer experiences. The support role is ready to go and support the business as needed. They contribute to the customer experience from beginning to end. They set the tone for the best-in-class experience our customers receive while shopping with KITH. They are also operationally sound and communicate with the team throughout the KITH shop on a variety of things.
RESPONSIBILITIES
Primary Responsibilities:
- Communicate with Manager on Duty for direction and projects/tasks
- Be ready and able to assist customers in the absences of a Sales Associate
- Partner with Sales-Floor team to ensure customers are receiving the most efficient and best service possible during their visit
- Support store in any tasks needed to provide most efficient experience for customers, including but not limited to:
- Running merchandise from Back-of-House to Sales Floor
- Provide support to sales floor or other departments depending on business needs
- Help maintain visual standards during down time
- Assist in the opening and closing procedures of the sales floor including but not limited to:
- Folding or merchandising store to brand standards
- Maintaining the salesfloor and back-of-house as clean and organized as possible
- Participate and assist in Physical Inventories as required by the business.
- Assist Merchandising team during visual initiatives as required by the business.
Experience:
- 1-2 years in a retail environment
- 1-3 years in fashion/apparel is preferred but no required
- Comprehensive computer skills
- Ability to meet the physical requirements of the job:
- Standing/Walking for prolonged periods of time
- Lifting or moving up to 30 pounds
- Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations
- Ability to perform business math
- Ability to multi-task and manage multiple projects at once
- Efficient communication with customers, peers, or Direct-Reports
Personal Characteristics
- Team-Player
- Adaptive
- Supportive
- Self-starter
- Goal oriented
- Organized
- Communicative
- Reliable & trustworthy
WHO WE ARE
Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.
Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.
KITH is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.