Application Systems Analyst

1 week ago


Fairfield, New Jersey, United States PSFCU Full time

Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.

Core Responsibilities:

  1. Daily procedures and user's support
  2. Supports and/or installs software applications/operating systems;
  3. Works either independently or as a project team member to define system requirements from business requirements;
  4. Develops project plans for technical tasks, work effort and resource requirements to complete project initiatives;
  5. Assigns work to other Analysts or acts as a consultant on projects providing technical guidance as needed;
  6. Responds to end-user calls for troubleshooting, problem solving and guidance;
  7. Develops ad hoc reports against the Credit Union's data for the user community as needed;
  8. Works with vendors/software subcontractors in managing changes, problems and/or issues with new or existing software until completion;
  9. Ensures that appropriate documentation and procedures are in place for each production system developed or enhanced;
  10. Provides superior customer service to all Credit Union employees;
  11. Any other duties or responsibilities, as required or assigned.
Requirements:
  • Two to four years of related experience;
  • Experience with Low-Code/No-Code, Microsoft Power Platform and Power Automate
  • High proficiency in applications used by the Credit Union and supported by the Information System Department, such as (but not limited to) JHA EASE, FICS, ITC, and SMA
  • High knowledge of Microsoft Windows, Microsoft Office 365 Suite, MS Project;
  • High knowledge of banking or Credit Union policies and procedures;
  • Experience with OPCON or any other job automation scheduler;
  • Must possess strong communication and interpersonal skills;
  • Ability to work efficiently and quickly on multiple priorities with software applications;
  • Ability to work collaboratively within a team environment of cross-functional and cross-vendor teams;
AN EQUAL OPPORTUNITY EMPLOYER

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