IT Technician

Job Title: IT Technician

Location: Raleigh, NC

About Us: Adams Electric Company is a leading electrical construction contractor specializing in delivering high-quality electrical solutions for commercial and industrial projects. We pride ourselves on our commitment to excellence and innovation in the electrical field.

Position Overview: We are seeking a skilled IT Technician to join our team. The ideal candidate will be responsible for providing technical support and maintaining our IT infrastructure, ensuring smooth operations both in our Raleigh office and on various job sites. This role requires some travel to our Greensboro location and other project sites on a regular basis.

Key Responsibilities:

• Technical Support: Provide on-site and remote technical support for hardware and software issues. Troubleshoot and resolve problems with computers, network systems, and other IT equipment.

• System Maintenance: Perform regular maintenance, updates, and upgrades on IT systems, including servers, workstations, and network devices.

• Installation and Setup: Set up and configure new hardware and software. Assist with the installation of IT equipment on job sites as needed.

• Network Management: Monitor and manage network performance, including routers, switches, and firewalls. Ensure network security and resolve connectivity issues.

• Documentation: Maintain accurate records of IT assets, configurations, and support activities. Create and update documentation for IT procedures and policies.

• Travel Requirements: Travel to our Greensboro location and other job sites as required to support IT needs on various projects.

• Collaboration: Work closely with other team members and departments to understand IT needs and provide solutions that support operational efficiency.

Qualifications:

• Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

• Minimum of 2 years of experience in IT support or a related role. Experience in a construction or contractor environment is a plus.

• Proficiency in troubleshooting hardware and software issues. Experience with Windows and Linux operating systems, networking concepts, and common IT tools.

• Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users.

• Strong analytical and problem-solving skills with a proactive approach to resolving IT issues.

• Valid driver’s license and willingness to travel to Greensboro, NC, and other job sites as required.

Benefits:

• Competitive salary based on experience

• Health, dental, and vision insurance

• Retirement savings plan

• Paid time off and holidays

• Opportunities for professional development and training

Adams Electric Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.