Cloud Operations Engineer

1 month ago

Fulton, United States Cisco Full time

Application window is expected to close on 08/31/2024. The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylees, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. Who We Are Cisco Talos Intelligence Group is one of the largest commercial threat intelligence teams in the world. Talos defends Cisco customers against known and emerging threats, discovers new vulnerabilities in common software, and interdicts threats in the wild before they can further harm the internet at large. We are a small team within the Talos ecosystem that develops and maintains the cloud platforms used by groups throughout the Cisco Security Business Group. Who You’ll Work With This person will collaborate with Talos Development teams to ensure the high availability of production services to prevent and mitigate unexpected customer facing incidents and will be responsible for the design and implementation of GovCloud environment which are required to support new threat detection capabilities and new federal consumers. What You’ll Do This position is critically needed to support AWS GovCloud environment for the ETD FedRamp project that powers Talos Cloud Services which delivers threat intelligence to Cisco Secure product offerings such as Secure Firewall and Secure Email. Perform capacity, availability, issue resolution and organizational change processes for cloud environments. Ensure that management and monitoring tools are integrated with AWS and Azure. Assist application developers with solving PaaS related issues as needed. Upgrade installed services and infrastructure regularly. Install, configure, and support multiple environments - PROD, Stage, Sandbox etc. Work within small teams, based on agile/scrum methodologies. Open to learn and get trained from senior team members. Be a part of 24x7 on-call rotation for incident support. Minimum Qualifications: 4+ years operational experience in IT, Engineering or related field 2+ years of technical experience working with various AWS services like EKS, EMR, S3, Aurora, VPC, Lambda. 2+ years of experience with container-based development and orchestration platforms such as - Kubernetes, ECS, Docker Swarm Experience with Terraform and/or Ansible Experience creating automation using AWS SDKs in Python, Ruby, or similar. Preferred Qualifications AWS GovCloud experience is desired. Strong verbal, written communications, and technical-documentation experience Proven history of working within timelines and the ability to succeed under pressure. Experience with implementing and maintaining highly available critically important environments for 24×7 availability. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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