Case Manager, Project HOST

CASE MANAGER, PROJECT HOST Position : Case Manager, Project HOST Type: Full-time; non-exempt Pay Range : $22.06 - $24.69 HOURLY Location: Albany, NY Job Ref. # : 523 Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. About Us: St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about us, please visit our website at: www.st-cath.org Position Overview: The Project HOST Case Manager is responsible for assisting unsheltered individuals to seek shelter, connecting them with behavioral health/substance use treatment, and securing permanent housing. This position requires being comfortable providing street outreach to engage the community’s most vulnerable individuals struggling with addiction and mental health issues. The Case Manager will meet individuals “where they are at” and develop a relationship to engage them in exploring housing, which will lead to decreased emergency room usage and inpatient stays. This includes performing assessments, service plan development, and coordinating community resources and assistance to integrate housing and healthcare opportunities. Requirements: BSW or Bachelor’s Degree in Human Services field, and one year of relevant experience. Associates degree in related field with at least two years of relevant professional experience and relatable life experience will be considered. Must have a clean and valid NYS driver’s license; be actively licensed for at least one year and have a reliable (fully insured) vehicle for transporting clients (to community resources, meetings, etc.) - with proof of 100/300 liability insurance coverage. Familiarity with public assistance and other community resources. Comfortable working with and relating to culturally diverse and economically disadvantaged populations. Organization, planning and time management skills. Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices. Ability to function well in a high-paced and, at times, stressful environment. Must be willing and able to work in close proximity with the clients we serve. Ability to pass required pre-employment background checks, to include fingerprinting. Duties & Responsibilities include: Conduct street outreach activities while partnering with police, hospitals, and community providers. Planning events using the Care-A-Van to meet with unsheltered individuals who are visiting parks, community events, and various shelters. Complete documentation for the intake/assessment process, enrolling in Medicaid within 48 hours. Coordinate service plan delivery to families through a large network of area service providers. Assist individuals in securing permanent housing through collaborating with Coordinated Entry by participating in bi-weekly meetings. Recruit and retain landlords, on a consistent basis. Meet with individuals to assist them with service plan goals; follow-up with clients and /or service providers as needed to ensure service plans goals are being accomplished; act responsibly in providing information and empower residents to identify available choices in their daily lives. Assist individuals in obtaining necessary services, as identified for the retention of permanent housing (e.g. mental health services, education and employment services, substance abuse services). Assist in identifying and resolving barriers to housing retention by securing necessary rehabilitative and/or supportive care. Provide transportation and support by attending appointments (warm handoffs). Provide intensive case management services, in the following areas, to settle families into permanent housing and stabilize the conditions that led to their homelessness: self sufficiency home maintenance budgeting meal preparation and nutrition time management parenting skills utilization of community services tenant responsibilities/rights Coordinate and provide transportation to medical, social services, and apartment searches. Document interactions with individuals through critical incident reports, assessment forms, progress notes, logs and service plans. Complete outcome measures for Quality Improvement; Perform and maintain record-keeping statistics as required. Intervene in crises and assist with conflict resolution as needed by providing mediation and facilitating communication, especially between landlord and tenant. Will have full and complete access to client Protected Health Information (PHI) in order to carry out the duties and responsibilities of this position. Additional position-related duties and responsibilities as assigned by the supervisor/ director. see attached full job description for additional details What We Offer You*: Up to $5000 Signing Bonuses for qualifying positions* Competitive Pay with an Excellent Benefits Package Health Insurance options*: Medical, Dental and Vision $600 Well-being Reimbursement Benefit* Generous Combined Leave Time (CLT) and Paid Holidays* $500 Employee Referral Bonus* We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program* Pension Plan with Generous Agency Contribution* 403b Retirement Savings Plan* Life Insurance* – Automatic Benefit at no cost to employee Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate Tuition Reimbursement* Travel/ Mileage Reimbursement* Professional Development & Career Growth Opportunities The Comfort of a Business Casual Environment Our Commitment to Diversity, Equity, Inclusion & Belonging. *To qualify, certain conditions may apply EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks