Chief of Staff Global Claims and Legal

4 weeks ago

New York, United States AXA XL Ltd Full time

Chief of Staff Legal & Compliance and Global Claims

US, UK or Europe

As the Chief of Staff for AXA XL’s Global Chief Claims Officer and General Counsel, you will serve a critical role in executing the Global Claims and Legal and Compliance (“L&C”) strategies.

You will act to drive the operational planning process for the Global Claims and L&C organization, ensure all priorities are met, and establish a simple and comprehensive communications strategy for all Claims and L&C matters.  You will work closely with the Claims, Legal and Compliance teams on transversal topics, identify and address problems before they arise, and engage with all relevant stakeholders to manage key relationships for the Global Claims and General Counsel Office .  This role has no direct reports but requires a close partnership with Senior Leaders at local, regional and global levels on matters of strategic importance (and in many cases of a highly confidential / sensitive nature.)

Stakeholder management is also required with wider functions such as: Operations & Technology, HR, Communications, as well as other Chiefs of Staff throughout the division. 

In addition, you will maintain direct dialogue and engagement with key AXA Group stakeholders on priorities, queries, escalation of items and will be responsible for resolution of these.

DISCOVER your opportunity

What will your essential responsibilities include?

  • Lead and sponsor execution on key operational and strategic initiatives. Responsible for the delivery of the key strategic priorities and objectives for Global Claims and L&C; engage, influence, align and partner with stakeholders in support and achievement of these objectives across global and regional claim teams; e.g. AXA XL Annual Operational Planning Process, Top 5 Operational Priorities.
  • Proactively identify and solve the most complex problems that impact the management of the Global Claims and L&C teams.  Ensure outputs/deliverables or escalation points are understood, 'actioned' or resolved within the Global and Regional Claims teams and L&C, or more broadly AXA XL as appropriate.
  • Co-ordinate and deliver key inputs into wider organizational processes, e.g. annual Operational Planning, divisional and group reporting requirements.
  • Own the internal Global Claims and L&C Communications strategy working with Communications and Marketing as necessary, ensuring efficient and timely flow of information, effective methods, and management of central sites/platforms e.g. SharePoint, Teams, newsletters etc.
  • Plan and coordinate key Global and Overall L&C and Claims meetings including LT meetings, LT Strategy Days and all function Away Days or staff meetings.
  • Key point of contact into Global Claims and L&C organization for AXA XL 'Business Units' and functions, as well as for AXA Group.
  • Define project plans and budgets along with areas for continuous improvement, helping to look at Global Claims and L&C through an analytical lens and drive the increased analytical culture and mindset within the business and finance.
  • Challenge and coach Global Claims and L&C senior leadership team on the financial impact of their decisions, actively monitor expense drivers and working with the business to ensure most efficient cost structure.
  • Act as sounding board for the stakeholders of key strategic projects: provide open, honest feedback and recommendations to ease and speed execution.

You will report to the Global Chief Claims Officer and General Counsel.

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