Summary As an FBI IT Professional, your job is to ensure the workforce has access to the systems and datastores through developed applications, safeguard our law enforcement systems, and maintain an appropriate security posture for all our IT systems and service. This means applying your knowledge of computer technology, cyber security, encryption, and more to protect information across the FBI, as well as our domestic and international law enforcement partners. Responsibilities GS 7: Apply troubleshooting methods to assist in maintaining IT systems. Implement new software changes. Perform technical design/development work based on requirements. GS 9 (In addition to the above): Build application software and provide post-implementation support including troubleshooting and error resolution with program execution. Conduct preliminary analysis of current systems to determine the feasibility of new or automated IT to resolve the issues. GS 11 (In addition to the above): Provide technical advice to executive level managers based on developed expertise in the field of IT. Assist end-users in a variety of subject matter fields in deciding which processes to automate; how to select equipment and software; how best to use available technology; and, how to best utilize network devices. Develop close contact and working relationships with personnel in various functional activities throughout the organization to effectively carry out and coordinate necessary activities. GS 12 (In addition to the above): Perform a variety of complex management/program analysis functions and advise managers and operational personnel on difficult and/or complex issues. Study, analyze, and develop work measurement and other statistical methods to arrive at quantitative data necessary for analysis to improve accuracy, timeliness and validity of various services. Provide expertise necessary to solve complex problems that hinder the development or operation of the organization's IT systems. Requirements Conditions of Employment Must be a U.S. citizen. Must be able to obtain a Top Secret-SCI clearance. Some travel may be required. Sensitive Compartmented Information (SCI) clearance may be required. If so, certain disclosures forms will be required. Qualifications GS 7: Applicant must possess at least one (1) year of SE equivalent to the GS 5 grade level. SE is defined as follows: Utilized knowledge of software distribution tools and related mechanisms to maintain existing IT systems. Analyzed and resolved problems and needs to accomplish objectives. GS 9: Applicant must possess at least one (1) year of SE equivalent to the GS 7 grade level. SE is defined as follows: Analyzed work process and performed maintenance in assigned areas that are of limited scope and difficulty. Supported the development of various IT applications and software, providing testing support and offering recommendations regarding potential enhancements. Utilized programming languages and procedures to test and debug programs according to detailed requirements. GS 11: Applicant must possess at least one (1) year of SE equivalent to the GS 9 level. SE is defined as follows: Provided advice to various levels of personnel regarding administrative and technical matters related to IT programs and/or services. Applied IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs. GS 12: Applicant must possess at least one (1) year of SE equivalent to the GS 11 level. SE is defined as follows: Documented technical and procedural information in writing to provide IT system guidance and recommendations to various levels of personnel. Gathered, evaluated and compiled a variety of complex analytical data and information to report progress, explain problems discerned with the data, and provided recommendations for solutions related to IT programs and/or services. Applied IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs. Conducted quality reviews and developed and modified quality assurance measures. Education All degrees must be from an accredited college or university. Education may be substituted for SE as follows: Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS 7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership. GS 9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. Education cannot be substituted for SE at the GS 12 level. Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States. Additional Information In order to recruit and retain highly qualified candidates, selectees may be eligible for relocation or recruitment incentives. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a relocation or recruitment incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station. Working hours are flexible but are subject to change depending on an organizational need. Some units operate on a 24 hour basis and may utilize alternative work schedules. As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record): Percent of time worked in the particular position (cannot conflict with main duties). The month/year work began. Frequency worked (i.e., daily, monthly, etc.) Specific duties performed.