Sales Marketing Manager

2 weeks ago

Dayton, United States PGP Glass Pvt. Ltd. Full time

Essential Qualifications: Bachelor's (4 year Degree)

Essential Skills & Experience: 6 - 8 years of experience of Sales for a glass container to Pharmaceutical customers, Experience in Sales, Manufacturing, customer service teams; customer coordination. Microsoft Office, SAP Hana, Sales Force CRM.

Key Roles/Responsibilities:

  • Develop and regular update on Pharma Segment Strategic Overview and Analysis
  • Develop Annual Sales Budgeting for Pharma Segment.
  • Direct responsibility for Development and Growth of the Pharma moulded glass containers Sales. - Type 1 , 11 & 111 - flint & amber.
  • Maintain Annual Customer Profiles for Major Accounts Consisting of Items, Annual Quantities Pieces and Sales Dollars. Total Glass Sales For Major Accounts Included.
  • Recommend Alternate Products Based on Cost, Availability or Specifications.
  • Provides Monthly Reports Consisting of Account Sales Summaries, Aged Inventory, Sales Projections, Account Receivables and Other Pertinent Sales Information.
  • Provide Value Added Services Including Technical Support and Product Training.
  • Prepare weekly / fortnightly & monthly business activity report, travel report etc.
  • Make in person / virtual Presentations to Pharma customers
  • Primary Responsibility for entering Request for Quotations.
  • Present Pricing and Terms in Accordance with Standard Procedures.
  • Accurately Process Customer Transactions such as Orders, Quotes and Other Issues.
  • Monitor Scheduled Shipment dates to Ensure Timely Delivery and Expedite as Needed.
  • Fill Requests for catalogs, Information and Samples as Needed.
  • Maintain Customer Files and Contacts for Purchasing, Packaging, Quality and Planning.- All data in Sales Force CRM and back up.
  • Communicate to the Purchasing Department Unexpected Increases or Decreases in Demand for Products.
  • Educate Customers About Terminology, Features and Product benefits in Order to Improve Product Sales and Customer Satisfaction.
  • Any additional jobs, tasks, or responsibilities assigned to them by their immediate manager/supervisor.

Technical / Functional Competencies

  • Sound knowledge of glass manufacturing & new product development - specifically pharmaceutical glass.
  • Ability to understand technical terms used in the glass industry
  • Sound knowledge of SAP or similar accounting software
  • Strong customer orientation
  • Process knowledge of end to end approval from customers.

Behavioral Competencies

  • Welcomes new ideas and puts them into action
  • Proactive Business development to improve customer experience
  • Values diversity of back-grounds and opinions
  • Researches market trends to identify emerging customer needs
  • Builds feedback mechanisms to address customer expectations
  • Proven track record of exhibiting good problem-solving skills and being a dependable, self-motivated employee.
  • Planning and organizational skills - prioritization, resource allocation, multi-tasking
  • Action orientation
  • Good, professional, verbal and written communication skills are a must.

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