IS Technician

Field IS Technician - Pewaukee, WI

Put your technical aptitude to work at BAYCOM

The wireless communication industry is undergoing some very exciting times, and our business continues to grow

BAYCOM is the leading provider of mission-critical voice, mobile data and video solutions to public safety (e.g. fire, police, EMS, etc.) and commercial (e.g. manufacturing, education, transportation, construction, utilities, etc.) clients throughout Wisconsin, Minnesota and the Midwest.

BAYCOM is 100% employee-owned and an affiliate of OwnersEdge, an ESOP (Employee Stock Ownership Plan) holding company that strives to invest in and build sustainable companies across the Midwest. BAYCOM and the other affiliate businesses within the portfolio utilize their industry experience to drive profitable growth and create value for stakeholders including customers, communities and our ESOP employee owners.

To support our continued growth, we have created an excellent opportunity for an individual to join the BAYCOM team as a Field IS Technician.

You are:

• Someone with a demonstrated technical aptitude with excellent analytical and problem-solving skills.
• An independent thinker with strong organizational and planning abilities.
• Experienced with computer or networking skills (CompTIA A+, SIP or Network+ certification favorable but not required)
• Comfortable operating hand and power tools
• Comfortable working in a client facing environment, including some outdoor work and work at heights using a ladder or lift.
• Able to work a flexible schedule that will include a paid on-call rotation and occasional travel within Wisconsin as needed.
• Accountable to work independently as well as on a team.
• Able to pass a background check for CJIS certification.

You are someone with one of these competencies...

IP Telephony Administration or Support

• History of administrating or providing at least Tier 2 support for an IP Telephony system.

Low Voltage Technician

• History of installing and configuring security and camera systems.

RF Technician

• Experienced with RF technologies and infrastructure.

You can contribute and have an impact by...

• Executing projects in accordance with the statement of work provided for the project.
• Staging equipment prior to installation.
• Configuring equipment and ensuring it is installed properly.
• Working with clients to ensure we meet or exceed expectations for all performed work.
• Responding to service calls and performing system/component level diagnostics and maintenance as required on all systems.
• Being available for rotational off-hours on-call work.
• Supporting the system design and pre-sales process.
• Keeping current on products and industry standards to ensure current best practices are followed.
• Using web-based and hands-on training to learn extra skills.

We will provide you with...

• Paid training to expand your skills.
• Generous benefits
• Company vehicle
• And More

We are...

Growing - And that's not an accident. We are now one of the 5 largest Motorola dealers and one of the 5 largest Panasonic dealers in North America. The breadth of our product and service portfolio across voice, mobile data, and video continues to create a competitive advantage for BAYCOM which is driving 11% - 15% annual growth.

Employee-Owners - At the heart of our success is the unique dedication of each employee. As employee owners in a 100% employee-owned company, we deliver an outstanding customer experience and believe that our value results from enriching our customers' success. We hire the best and brightest, with great opportunities for growth and advancement. You are not just a number here.

Award Winning - It's no secret that we like to win and have fun in the process as we are a Master Mettle Future 50 Award recipient, were named 2017 Top Business in Waukesha and were recognized as the 2014 Wisconsin ESOP of the Year.

BAYCOM is 100% Employee Owned
We are an Equal Opportunity/Affirmative Action Employer

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