Salesforce Technical Delivery Lead

4 weeks ago

Boston, United States Slalom Full time

**Please note this role requires you to be on site in our Boston office 1-2 days/ week and or at client sites as needed. You'll need to live within a commutable distance to Boston to be considered for this position.

Who You'll Work With

As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.

Our Boston office launched in 2011 and has 300+ employees with a client base spanning across the greater Boston area, from northern Rhode Island to southern New Hampshire. As a company that focuses on external clients, Slalom Boston prides itself in their employee resource groups that spread across women's leadership, black affinity, Latino affinity, veterans' network, gender equality & LGBTQ community. These employee groups provide meaningful connections internally that extend to the local community.

Title: Salesforce Technical Delivery Lead (Sr Delivery Principal, Delivery Director)

Who you are:

You are the Salesforce architect, solution lead, and subject matter expert, focused on designing and ensuring delivery of complex Salesforce solutions for and with our clients. You are a self-driven individual with a "get it done" attitude and a passion to solve complex business and technology problems. You are an experienced project team leader and mentor to technical talent.

Responsibilities:
• Manage the technical delivery of discovery & design, platform configuration and/or custom development, integrations, and data migration elements of a Salesforce program
• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform within clients' architectural landscape
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end-states
• Define, advise, and establish best practice coding standards. Provide oversight during projects to ensure quality and appropriate design patterns are followed
• Provide expert guidance and support business development opportunities, including leading estimation efforts for design & implementation, writing SOWs, and presenting solutions to prospective clients
• Support recruiting, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit

Qualifications:
• Hands-on experience architecting technical Salesforce solutions
• Expert level understanding of the Salesforce core product suite, including Sales, Service, and Experience Cloud. Familiarity preferred with additional clouds and industry specializations(i.e. CPQ/RLM, Marketing Cloud, Public Sector Solutions, etc)
• Understanding of systems architecture and ability to design scalable performance-driven solutions, and advise on best practices for an enterprise-scale technology stack
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of platform security capabilities, including data sharing and visibility considerations and how these play into platform architecture
• Familiarity with identity & access protocols and frameworks (SAML SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (data warehouse/lake, middleware platforms, Analytics/BI tools, ERPs, etc)
• Understanding of environment management, release management, code versioning best practices, and deployment methodologies (DevOps)
• Comfort with complete software development lifecycle, including agile and waterfall methodologies, and all phases (plan, design, implement, test, deploy, maintain) of an implementation effort.
• Knowledge of object-oriented analysis and design and database design
• Experience providing guidance, coaching, mentoring, and day-to-day direction for project teams and jr. architects

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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