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Key Holder

2 months ago

Shaker Heights, United States CLE Clothing Co Full time

General Job Description

The goal of the Key Holder is to support the management and Home Office teams in being a role model for fellow sales staff members by adhering to all CLE company policies and procedures, and following company standards for excellent customer service. When a manager or Home Office employee is not on duty, the Key Holder will be acting manager-on-duty and is responsible for leading their team to accomplish daily tasks.

We are currently looking for individuals to work 3pm-7:30pm Mondays, Tuesdays, and Thursdays, as well as 12-6pm on Sundays.

Duties and Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through appropriate conversation and service
  • Work productively within a team and independently to maintain organization, cleanliness, and restock of the sales floor & backroom
  • Participate in the processing of new inventory shipment
  • Upholds company policies and procedures
  • Exhibit strong loss prevention awareness
  • Exhibit a familiarity with current and unreleased products in-store and online, as well as upcoming sales & features
  • Responsible for counting drawers/safe at open and initialing appropriate forms
  • Ensures all opening or closing procedures are completed thoroughly and correctly
  • Communicates with in-store and Home Office teams regarding location needs
  • Contributes to the overall vibe at CLE Clothing Co. by being positive, respectful, and helpful to others and their time
Qualifications and Requirements
  • Retail experience preferred
  • Experience in customer service
  • Strong verbal and written communication skills
  • Ability to commit to a minimum of three to five shifts per week, including weekdays and weekend
  • Ability to multitask and work in a solo environment
  • Ability to lift and move boxes weighing up to 50lbs.
  • Must be 18 years or older
Benefits and Compensation
  • Part-time, hourly position starting at $13.00/hr
  • Flexible, inclusive, and positive working environment
  • Employee discount
  • Monthly "free-tee" stipend
  • Profit sharing
  • Simple IRA, including employer matching, after two years of employment
  • Paid or partially paid time off for medical, familial, or caregiver needs
  • Opportunity for advancement based on performance, merit and commitment to company goals