Housing Case Manager

2 weeks ago

Jersey City, New Jersey, United States Hyacinth Aids Foundation Full time

Tasks/Duties/Responsibilities

70% Customer Services

  • Provide Housing Navigation to clients of Essex County
  • Provide housing case management and counseling
  • Identify permanent housing for customers
  • Determine eligibility for applications for short-term and/or long term safe and affordable housing assistance.
  • Assist customers transitional housing placement and serve as a Housing Ambassador for those placed in emergency housing, helping them navigate quickly to a more stable housing.
  • Identify and develop relationships with landlords to identify long term rental options for customers
  • Negotiate with landlords and provide complete assistance with lease and other documents.
  • Complete required paperwork for emergency financial assistance (rental and utility)
  • Provide Daily Living Skills training and counseling to customers of the program.
  • Provide Housing Retention Counseling to customers of the program.
  • Refer customers to ensure connection to medical care.
  • Collaborate with primary care providers and MCM staff to identify newly diagnosed patients in need of housing support. ? Documentation of baseline viral load, CD4 count, AIDS diagnosis and antiretroviral prescriptions for 100% of clients.
  • Conduct counseling sessions with clients pertaining to housing needs, options, and social service referrals.
  • Provide housing case management to clients, aligning clients with appropriate service providers throughout the service area. ? Develop and implement outreach activities including networking with other community- based organizations, support groups, religious organizations, etc.
  • Participate in outreach activities for high-risk groups. Reporting /Monitoring
15% Reporting and monitoring
  • Establish, maintain and update case records using approved agency forms and procedures. Ensure confidentiality of all records. ? Prepare monthly reports in accordance with agency policies and procedures.
  • Refer and advocate for placement in permanent and transitional housing programs
  • Maintain and update customer information in eCOMPAS and CHAMP.
10% Hyacinth representation/advocacy
  • Attend and participate in staff meetings and supervisory conferences
  • Maintain working relationships with other community providers
  • Observe established administrative procedures.
  • Provide written reports and maintain statistics as required
  • Represent the agency at community events, meeting and conferences
  • Attend and participate in staff training opportunities.
  • Adhere to Hyacinth policies and procedures including client confidentiality provisions
5% Training and certifications
  • Participate local COC
Other Duties:
  • Maintain working relationships with other community providers
  • Observe established administrative procedures
  • Assist in preparation of written and electronic reports, maintaining records and statistics of program data as required.
  • Assist with group activities, outreach events and other program informal and formal social events.
  • An ideal candidate must have flexibility to work evenings and some weekends as needed.
Requirements

Required Minimum Education: Associate's Degree

Required Years of Related Experience: 1-3 years in social services/community services

Required Knowledge, Skills and Abilities:
  • Active listening skills
  • Lease Agreements
  • Ability to provide budgeting and ADL education to clients
Preferred Minimum Education:
  • Bachelor's degree and one-year previous office experience.
  • A candidate who has no degree but seems exceptionally suitable will be considered if he/she/they can demonstrate additional years of relevant office systems experience.
  • Fluency in verbal and written Spanish

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