Medical Office Receptionist

2 weeks ago

Pasco, Washington, United States LifeStance Health Full time

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team

ROLE OVERVIEW

We are seeking a reliable and motivated Front Office Coordinator to join the LifeStance team. This candidate will be responsible for supporting the front office, patients, and clinicians within any assigned site. You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.

Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.

BENEFITS
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

HOURLY PAY: $19.25 - 20.25/hour

LOCATION: The office is located at 122 W. Washington Ave., Madison, WI 53703

RESPONSIBILITIES

  • Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
  • Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
  • Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
  • Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
  • Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
  • Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
  • Answering emails and Patient Messages via Patient Portal and voicemails
  • Auditing the scheduler daily for appointment cleanup
  • Office upkeep and making sure common space is clean and clutter free
  • General office duties, such as sorting the office mail, scanning documents, and Efaxes
  • Backup support to the Office Manager for the pre-appointment processes
  • All other office duties as assigned by the Office Lead
SKILLS & EXPERIENCE
  • High School Diploma or equivalent; Associate's degree preferred
  • 2 years of customer service care experience; experience in healthcare is highly preferred
  • Prior knowledge of OSHA/HIPAA regulations would be advantageous
  • Ability to multitask
  • Ability to work independently and as a team member
  • Strong communication skills, both written and verbal
  • Qualified candidates must be legally authorized to be employed in the United States
  • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
  • LifeStance is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

  • Front Desk Receptionist

    2 weeks ago

    Pasco, Washington, United States CLEAR CHOICE DERMATOLOGY LLC Full time

    Job Type Full-time, Part-time Description The Check In Receptionist (CIR) plays an extremely important role in our practice. The Check In Receptionist is responsible for welcoming patients, visitors, representatives and other customers by greeting and directing them in a friendly, prompt and helpful manner. The Check-In Receptionist will ensure the...

  • Receptionist

    4 weeks ago

    Pasco, Washington, United States H&R Block Full time

    549483BRTitle:ReceptionistOur Company :At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to...

  • Office Support Specialist

    3 days ago

    Pasco, Washington, United States First American Financial Company Full time

    Job DetailsWe are seeking a highly skilled Receptionist to join our team. The ideal candidate will possess excellent customer service skills, knowledge of Microsoft Office applications, and a strong work ethic. Previous experience working in an office environment or dealing with the public is preferred.The daily functions of this role are vital to our...

  • Receptionist

    2 weeks ago

    Pasco, Washington, United States Regency Newcastle Full time

    Front Desk Opportunity - Experience RequiredExceptional Community Leadership - Must be willing to cover Weekend / Evening / Holiday Shifts - As a receptionist, you will expedite the care and connection of our residents and staff. You will be the first line of defense providing health screening to individuals ensuring they enter only for necessary reasons. ...

  • Receptionist

    4 days ago

    Pasco, Washington, United States First American Financial Company Full time

    Who We Are Join a team that puts its People First First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are...

  • Evening Receptionist- BMW of Fort Washington

    2 weeks ago

    Pasco, Washington, United States MileOne Autogroup Full time

    Job Description BMW of Fort Washington is a customer-focused dealership known for our commitment to quality service and excellence in the automotive industry. We are looking for a friendly and professional Receptionist to be the first point of contact for our customers. Hours are Monday - Thursday 2:00pm - 7:00pm and Saturdays 8:30am - 6:00pm Experience...

  • Spa/Health Club Receptionist

    2 days ago

    Pasco, Washington, United States Four Seasons Hotels Limited Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Medical Office Support Associate

    2 days ago

    Pasco, Washington, United States Savista Full time

    We are currently seeking a highly motivated Medical Office Support Associate to join our team at Savista.In this role, you will provide administrative support to our medical office staff, including answering phones, taking messages, and processing paperwork. You will also be responsible for maintaining accurate records and performing other tasks as needed.If...

  • Customer Service Representative

    4 days ago

    Pasco, Washington, United States First American Financial Company Full time

    About UsFirst American Financial Company has been a leading provider of title insurance and real estate services since 1889. We have earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. Our inclusive culture celebrates diversity, equity, and inclusion, making us a great place to work...

  • Front Desk Coordinator

    4 days ago

    Pasco, Washington, United States First American Financial Company Full time

    Our Mission and ValuesAt First American Financial Company, we prioritize our people and foster an inclusive environment where everyone feels welcome and supported. We strive to be a great place to work for all by embracing diversity, equity, and inclusion.We are passionate about providing comprehensive title insurance protection and professional settlement...

  • Medical Clinic Coordinator

    23 minutes ago

    Pasco, Washington, United States MultiCare Health System, Inc. Full time

    Job SummaryWe are seeking an experienced Medical Clinic Coordinator to join our team. The successful candidate will be responsible for coordinating patient care services, managing schedules, and maintaining accurate records. This role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced...

  • Clinic Receptionist

    7 days ago

    Pasco, Washington, United States Allegro Pediatrics Full time

    Allegro Pediatrics-Where Healthier Futures Begin. For more than 55 years, we have been setting the standard for children's medical care on the Eastside. With nearly 90 providers in 8 locations, our mission is to partner with families to heal, nurture, and empower each child in their journey to adulthood. Want to be a part of a prestigious pediatric...

  • Spa Front Desk Associate

    2 days ago

    Pasco, Washington, United States Four Seasons Hotels Limited Full time

    About Us: Four Seasons Hotels Limited is a leader in the luxury hospitality industry, recognized for its exceptional service and commitment to excellence. We are seeking a highly skilled and motivated individual to join our team as a Spa Receptionist at our Four Seasons Hotel Washington, D.C. location.This is an exciting opportunity to be part of a...

  • Clerk

    1 day ago

    Pasco, Washington, United States Americold Full time

    Americold - 5805 North Industrial Way [Administrative Assistant / Receptionist] As a Clerk at Americold, you'll: Answer telephones, direct calls, manage calendars and arrange appointments; Communicate with customers, employees, and other individuals to answer questions; Complete and mail bills, contracts, policies, invoices, or checks; Maintain and update...

  • Medical Office Nurse RN-Night Shift

    4 days ago

    Pasco, Washington, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Pasco, Washington. Shift: 12 hours, nights ~ Employment Type: Travel We're seeking talented healthcare professionals whose adventure game is as strong as their clinical game. Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and travel allied...

  • Medical Device Field Specialist

    2 days ago

    Pasco, Washington, United States ZOLL Medical Full time

    About ZOLL MedicalZOLL Medical is a leading provider of medical devices and solutions for cardiopulmonary care. Our products are designed to improve patient outcomes and save lives. We operate in over 140 countries worldwide, driven by a commitment to innovation and self-motivation.Job OverviewThe Medical Device Field Specialist will be responsible for...

  • Hospitality and Wellness Team Member

    2 days ago

    Pasco, Washington, United States Four Seasons Hotels Limited Full time

    The Ideal Candidate: We are looking for an individual with a genuine passion for Hospitality and wellness, who has at least two years of experience in guest service experience. You will enjoy supporting the management team in overseeing the daily operations of the Spa while promoting a fun and relaxing environment. Some additional qualifications for the role...

  • Medical Office Nurse RN-Night Shift

    3 days ago

    Pasco, Washington, United States Premier Medical Staffing Services Full time

    Premier Medical Staffing Services is seeking a travel nurse RN Med Surg for a travel nursing job in Pasco, Washington. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN ~ Start Date: 04/21/2025~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours, nights ~ Employment Type: Travel Premier Medical Staffing Job ID #560173. Pay...

  • Medical Office Nurse RN-Night Shift

    2 days ago

    Pasco, Washington, United States Aureus Medical Group - Nursing Full time

    Aureus Medical Group - Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Pasco, Washington. Start Date: ASAP ~ Shift: 12 hours, nights ~ Employment Type: Travel Estimate assumes an 12 hour shift. Hourly rate may change based on shift length. ~$Actual amount subject to eligibility and seasonal/annual adjustments Med Surg RN - 13...

  • Medical Office Nurse RN-Night Shift

    3 days ago

    Pasco, Washington, United States Aureus Medical Group - Nursing Full time

    Aureus Medical Group - Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Pasco, Washington. In order to make an application, simply read through the following job description and make sure to attach relevant documents. Start Date: ASAP ~ Shift: 12 hours, nights ~ Employment Type: Travel Estimate assumes an 12 hour shift. Hourly rate...