Patient Care Coordinator
3 weeks ago
Your Primary Duties and Responsibilities included the following
As with any job, other duties may be assigned to you as appropriate.
- Receive and enter orders into API database assuring medical necessity complies with diagnosed symptoms ordered.
- Schedule patients for sleep studies in a timely manner and in accordance with company policy.
- Obtain demographic/medical information from patients during scheduling process.
- Inform, educate and answer physician/patients' questions regarding sleep study process.
- Communicate information received from patients, physician offices, and/or hospitals to the appropriate Persante employee(s) for action and follow-up.
- Assure customer call turn around times are exceeded.
- Review and verify source materials to determine accuracy and completeness of information according to Medicare-specified standards; follows up to correct or complete data.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Learns how to appropriately apply department procedures & policies. Escalates issues to supervisor for guidance.
- Performs a wide variety of tasks. A certain degree of creativity and latitude is required.
Education and/or Experience - High school diploma or general education degree (GED); or one to two-years related experience and/or training; or equivalent combination of education and experience.
Supports and adheres to HIPAA guidelines.
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Front Desk Coordinator
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Patient Care Coordinator
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