Critical Supply Coordinator

3 weeks ago

Woodcliff Lake, United States ICONMA Full time
  • Compile various data analyses accurately and in a timely manner to support the Material Master, Critical Supply team focusing on part supply plans actual vs planned, actual vs forecasted demands, proactively identifying specific parts and processes requiring attention.
  • Expeditiously process and resolve technical action IDS tickets received by dealers to maintain our Customers loyalty to Client Group brands.
  • Protect the safety of our Customers by executing established dealer allocation strategies for all Technical Action parts (i.e., recalls, service actions, class actions), ensuring vehicles are repaired as quickly as possible and in accordance with regulatory requirements.
  • Escalate and inform Parts Logistics Management of part availability issues and material flow challenges.
  • Enter outbound sales orders on the dealer's behalf resulting from IDS tickets, parts escalations, extraordinary circumstances.
  • Support effective internal communications by maintaining up-to-date shared files on MS Teams for all Technical Actions (i.e., overall supply requirements, VDC supply requirements, actual vs forecasted supply plan, etc.).
  • Manage dealer backorders involving Technical Action parts according to the specific status of each part number.
  • Execute daily monitoring of approximately 300 Technical Action part numbers. Monitoring criteria include stock on hand, stock in-transit, quantity on open purchase orders with supplier, inbound shipment ETAs.
  • Prepare adhoc reporting across all technical campaigns.
  • Performs other related duties as required.
 
Requirements
  • Bachelor's degree in Logistics/Supply Chain Management, Business Administration, or equivalent work experience.
  • Inventory management/APICS certification in conjunction with adequate work experience will also be considered.
  • Number of years and industry experience will be evaluated on a case-by-case basis with APICS certification.
  • 4-5 years' experience in inventory management, supply chain operations or logistics, Automotive experience preferred.
  • Proficient in Microsoft Office.
  • Organized, detail oriented with focus on quality, and able to manage competing priorities.
  • Comfortable working in a fast-paced environment and collaborating with other departments.
  • Proficient in comparable computer systems to those used by Client NA, and/or demonstrate an aptitude for learning.
  • Unfamiliar computer systems that correlate to: SAP Atlas, ILAS data warehouse, Tableau, IDS.
  • Able to communicate clearly and effectively in both oral and written form.
  • HS Diploma (mandatory) + Bachelors Deg. or Vocational certification or relevant experience in auto industry.
  • Advanced Microsoft Excel skills / data analysis.
  • Clear communicator.
  • Experience with SAP.
  • Experience using a Parts Catalog.
 
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

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