Case Manager Level 1

2 months ago

Grand Rapids, United States Pine Rest Christian Mental Health Services Full time
Cost Center
Behavior Health Community Services

Scheduled Weekly Hours
40

Work Shift
First Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

What Will You Do?

As a Case Manager at Pine Rest, you'll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Case Manager assumes responsibility and accountability for a group of patients/clients and directs care to these patients/clients via the development of the treatment approach including specific discipline interventions. They will ensure that appropriate level of care is determined and confer with the family referral source and the insurance company as to the status of the patient throughout treatment. Our Case managers are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Principal Duties and Responsibilities:

  • Engage with individuals to assess and prioritizes person's served treatment and service needs.
  • Develops and implements plan of care and collaborates with the clinical team to assure a uniform plan of care.
  • Provides input to the interdisciplinary treatment plan, functioning as a team member.
  • Establishes therapeutic relationship with assigned person's served including engaging, deescalating, screening, and managing crises.
  • Serves as a liaison between community resources, family, person's served, and hospital- or clinic-based providers of care.
  • Responsible to document and report all necessary information according to established policies and procedures.
What Does the Role Require?

Education/Experience:
  • Bachelor's degree in Human Services or related field of study required.
  • Competency in co-occurring disorders, including ability to engage, screen, deescalate and coordinate care.
  • Two years mental health experience, to be able to independently assess person's served needs and to implement and evaluate effective plans of care and acquire and effectively utilize knowledge of policies and procedures.
  • This role also requires candidates to have a valid Michigan driver's license and ability access Pine Rest Transportation Vehicles for the performance of job duties.
  • After six months of employment, this position requires the ability to work an on-call rotation. When working a weekday rotation shift, the on-call schedule is 4:30pm - 8:30am the next day. When working a weekend rotation shift, the on-call schedule is from 4:00pm on Friday - 8:30am on Monday.
Benefits:
  • Medical, dental, vision & life insurance plans
  • 403(b) retirement match contribution by Pine Rest
  • Generous PTO for full and part time employees
  • Tuition assistance & loan forgiveness
  • Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
  • Partnership with Davenport University provides generous discount on tuition for employees and family members.


Notice:

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.

Successful completion of a drug screen prior to employment is also part of our background process.

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