Client Service Associate

2 weeks ago

Canfield, United States Stifel Full time
Summary

The Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).

Essential Duties & Responsibilities

•Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.
•Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.
•Provide quotes and other account-related information to assist clients.
•Organize and assist in the maintenance of complete client account and trade- related records for the FA(s) and certain required files for the branch office.
•Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).
•Provide reports and other information to FA(s), as requested.
•Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics. Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.
•Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client’s state of residence.
•Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.
•Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.

Qualifications

•Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology
•Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products
•Time Management – Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm’s resources efficiently
•Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving
•Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
•Communication Skills - The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette

Education & Experience

•Minimum Required: High School Diploma or equivalent
•Minimum Required: 2 years investment industry experience

Licenses & Credentials

•Series 7 and 63/66 required

About Stifel

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

#LI-HB1

  • Client Service Associate

    2 months ago

    Canfield, United States Stifel Full time

    Summary The Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position will interact with clients regularly regarding account maintenance and transactions. Essential...

  • Client Service Associate

    4 weeks ago

    Canfield, United States Stifel Full time

    Summary The Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s)...

  • Client Service Associate

    2 weeks ago

    Canfield, United States Stifel Financial Full time

    Description Summary The Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s)...

  • Client Services Coordinator

    3 weeks ago

    Canfield, United States Wipro Full time

    JOB INFORMATIONJob Title:Client Services CoordinatorDepartment: Claims ASO Account Management Job Code: XXX Revision Date: 01/01/2022 FLSA Status: Exempt JOB SUMMARYJob Brief: The Client Services Coordinator will be vital member of the ASO Claim department leadership team and report to the Client Services Manager. They will assist the ASO Claims Department...

  • Part-Time Store Associate/Cashier/Stocker

    6 days ago

    Canfield, United States Aldi Inc. Full time

    Learn and grow your career with one of the nation's fastest growing grocery stores. Whether you're interested in joining as a Store Associate, Cashier or Stocker - you'll act as the face of ALDI while collaborating with your team to deliver an exceptional shopping experience. That can mean making sure products are available for our customers, providing our...

  • 1st Shift Press Operator

    6 days ago

    Canfield, United States Employ-Temps Staffing Service Full time

    Press OperatorsWe are currently seeking a candidate with a tolerance for varying temperatures and experienced in a manufacturing environment for a client in Canfield, Ohio.In this position, you will be working with a company that has been a one-stop source for aluminum extrusion since 1996. They operate out of three manufacturing facilities with a combined...

  • 1st Shift Press Operator

    7 days ago

    Canfield, United States Employ-Temps Staffing Service Full time

    Press Operators We are currently seeking a candidate with a tolerance for varying temperatures and experienced in a manufacturing environment for a client in Canfield, Ohio. In this position, you will be working with a company that has been a one-stop source for aluminum extrusion since 1996. They operate out of three manufacturing facilities with a combined...

  • Grain Associate

    6 days ago

    Canfield, United States Heritage Cooperative Full time

    Job DescriptionJob DescriptionHeritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Grain...

  • Openers - Cashier / Service

    6 days ago

    Canfield, United States Taco Bell Full time

    Openers - Cashier / Service Canfield, OH Looking for daytime work? The Opener/Days schedule is looking for employees who are able to work during the morning/early afternoon. Opening times vary by restaurant. Schedules for Openers can start as early as 6:00am. Dayshift typically ends by 4:00pm. Shift Length and specific Start/End times will vary within...

  • Crew Members: Cashier/Service

    6 days ago

    Canfield, United States Taco Bell Full time

    Crew Members: Cashier/Service Canfield, OH The Crew Members: Cashier/Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training *...

  • Senior Systems Technician

    6 days ago

    Canfield, United States Vector Security Full time

    At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Senior Systems Technician - Service. Location: Canton, OH Do you enjoy servicing advanced security solutions for customers? Do you thrive on challenging yourself to stay informed of trends in...

  • Overnight Customer Service Cashier

    6 days ago

    Canfield, United States Taco Bell Full time

    Overnight Customer Service Cashier Canfield, OH Looking for Crew Members who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift lengths, depending on part-time vs. full-time and the specific hours of operation and closing time for each location. Closing...

  • Investment Executive

    4 weeks ago

    Canfield, United States Farmers National Full time

    Description SUMMARY: This position will assist clients by providing sound financial advice regarding Mutual Funds, Fixed Annuities, Variable Annuities, and Certificates of Deposit. Additionally, this position will advise clients of risks and opportunities associated with investing. This role will typically handle 100-150 clients with a Book of Business...

  • Senior Systems Technician

    6 days ago

    Canfield, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Senior Systems Technician - Service!Location: Canton, OHSummary:Do you enjoy servicing advanced security solutions for customers? Do you thrive on challenging...

  • PART - TIME Day Shift Food Service / Food Prep

    6 days ago

    Canfield, United States Taco Bell Full time

    PART - TIME Day Shift Food Service / Food Prep Canfield, OH We are looking for part-time help. Hours vary and individual needs vary by location. The Crew Member is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals...

  • Bookkeeper

    6 days ago

    Canfield, Ohio, United States HBK CPAs & Consultants Full time

    BookkeeperHBK is growing, now a Top 50 accounting firm according to Accounting Today magazine and a Top 100 registered investment advisory according to Financial Advisor Magazine. Our hundreds of collaborating professionals have created and foster thousands of close, caring, supportive client relationships.Growth requires talent, so we continue to seek...

  • Customer Success Support Analyst

    2 weeks ago

    Canfield, United States Sharetec Full time

    Job DescriptionJob DescriptionDescription:Sharetec is looking for a Customer Success Support Analyst to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our...

  • Customer Success Support Analyst

    2 weeks ago

    Canfield, United States Sharetec Full time

    Job DescriptionJob DescriptionDescription:Sharetec is looking for a Customer Success Support Analyst to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our...

  • Director of Treasury Management

    2 months ago

    Canfield, United States Farmers National Banc Corp. Full time

    SUMMARY:  The primary responsibilities of this position will be to lead a team of Treasury Management Sales and Operational Support staff, grow deposit services for the Company and generate new business deposits and treasury management services opportunities as a producing manager. Additional responsibilities include developing and implementing strategic...

  • Director of Treasury Management

    1 month ago

    Canfield, United States Farmers National Full time

    Description SUMMARY: The primary responsibilities of this position will be to lead a team of Treasury Management Sales and Operational Support staff, grow deposit services for the Company and generate new business deposits and treasury management services opportunities as a producing manager. Additional responsibilities include developing and implementing...