UX Researcher

3 weeks ago

Florham Park, United States AGM Tech Solutions Full time
GM Tech Solutions, on behalf of our highly reputable Client, is proudly hiring top talent to join their innovative team.

Hybrid/Remote

Position Title:
UX Researcher

Position Summary:

In this role, you will be part of the UX Research team, where you will identify and conduct
various research methods to inform what we create for cloud-based payroll, tax, HR, and
benefits solutions. Every day, you will be the voice of our clients with UX designers, product
managers, and developers. Youre on a constant mission to understand them better by
nalyzing research data and asking key questions that inform our product and design decisions.
You help our developers better understand their clients so that they can build a better product.
To thrive in this role, you should be able to run evaluative research, from planning to data
collection to synthesis and presentation. You have experience crafting unmoderated research
studies, conducting research interviews, and doing basic survey creation and analysis. Were
looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact.
Youll contributing to something significant: the uncompromising quality of products that impact
peoples lives.

What Youll Do:
Heres what you can expect on a typical day in the life of a UX Researcher.
• Create Human Empathy. When it comes to humans and how they interact with
technology to do their jobs, youre the conduit between them and product development
teams. You bring the voice of people into the teams.
• Collaboration. Youll work each day with people from across the product development
team, that are both co-located and geographically distributed, in a fast-paced
environment to understand issues and communicate user priorities.
• Recruit ; Collect. Having experience with a variety of methods such as usability
testing, surveying and interviews, youll recruit and manage participants for your

research and collect quantitative and qualitative data to meet product goals and support
data-driven design.
• Analysis Synthesis. You're able to analyze data from a variety of sources and turn it
into meaningful research insights. You synthesize research findings and priortize based
on the project goals.
• Variety of work. There is no typical day. You could be working on anything from data
collection to interviews or analysis. You are learning how to apply different methods
based on the situation.

TO SUCCEED IN THIS ROLE:
• Your prior experience in user experience research with software, web, and/or mobile
pplications, along with experience with research and analysis tools like UserTesting,
Maze, Qualtrics, Figma, Miro, etc, will give you the foundation in this role to be
successful.
• Your familiarity with UX research methods such as usability testing (unmoderated and
moderated), interviews, and surveys is required.
• Ability to collaborate with global teams across multiple time zones and countries is
embedded in our culture.
• An advanced degree in Human Computer Interaction or a related discipline isnt required
but could set you apart.
• Have courageous team collaboration. Courage comes from how associates are willing
to have difficult conversations, speak up, be an owner, and challenge one anothers
ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good
instincts. Were obsessed with the art of achieving simplicity with a focus on client
happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an
environment where we grow and elevate one another to the next level. We encourage
our associates to listen, stay agile, and learn from mistakes.
• Act like an owner/ doer. Mission-driven and committed to leading change, you will be
encouraged to take on any challenge and solve complex problems. No tasks are
beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and
humbly give back to the community where we live and work. Support our associates in
times of need through Philanthropic Foundation.

dditional Perks:
- Excellent Market Rate/Salary
- Positive Work-Life Balance
- Competitive Benefit Packages Including Medical Insurance, Dental Insurance.

Company Overview:
• AGM Tech Solutions is a Women-Minority owned Firm relationship-based IT Consulting firm dedicated to Serving our Clients Nationwide. Our dedicated team strives to exceed the expectations of our clients and employees by building long term relationships based on Integrity, Trust, Hard Work, Commitment and our service experience. We offer a consultative approach to each and every client by taking the time to listen to their needs and help them get where they want to go by becoming an extension of their organization. We provide Information Technology staffing: High caliber talent for temporary support and project Deliverables. Direct IT placement services: Contract-to-Hire Direct Hire professionals for longer-term needs.

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