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Host/Hostess

2 months ago

New York, United States Legends Full time
Host/Hostess - Legends Hospitality at Oculus Beer Garden (New York, NY)

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

OCULUS BEER GARDEN

Based at Westfield World Trade Center, the Oculus Beer Garden is a sprawling and picturesque outdoor space with the iconic Oculus set in the backdrop. Featuring dozens of local and international beers, as well as delicious craft cocktails, the Beer Garden caters to locals, commuters, and tourists alike. Once onsite, guests can sit, relax, and enjoy a drink and food as well as the beautiful scenery.

THE ROLE

The Host/Hostess is responsible for warmly welcoming guests while efficiently maintaining a neat and orderly seating area.

ESSENTIAL FUNCTIONS

  • Warmly and graciously greet guests upon arrival
  • Possess extensive knowledge of the floor plan, menus, and other general operational information
  • Provide guests with estimated waiting time always maintaining a professional, courteous attitude when confronted with hostile or impatient guests
  • Accommodate special seating requests for guests whenever possible
  • Monitor guests entering and exiting to inform them of our alcohol policy
  • Inspect tables for proper presentation and clean if necessary
  • Relay messages to bartenders and porters as needed
  • Maintain supplies at the host stand
  • Clean menus of food and stains
  • Thank guests as they leave and invite them to return
  • Relay guest comments or suggestions to the supervisor on duty
  • Explain Beer Garden concepts to guests
  • Assist Porters and Bartenders as necessary
  • Keep work area clean and organized
  • Organize Catering Storage Areas
  • Attend mandatory meetings
  • Perform general cleaning tasks to adhere to health and safety standards.
  • Complete other duties as assigned by supervisor
QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Must be at least 18 years of age
  • Must possess at least one year experience as a host in the Food and Beverage industry
  • Impeccable communication and customer service skills
  • Ability to stand and walk for long periods of time
  • Ability to multi-task in a fast-paced setting
  • Ability to work in an open aired environment during all climate conditions
  • Ability to lift and carry items weighing up to 40 pounds up and down stairs/ramps
  • Ability to work all venue events, including extended hours, nights, weekends, and holidays
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training


COMPENSATION

$18.00/Hourly

JOB TYPE: Part Time/Seasonal

WORKING CONDITIONS

Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.