Client Services Coordinator

3 weeks ago


York, United States Senior Helpers Full time

Senior Helpers is the nation's premier provider of in-home senior care, and the first national in-home care company to be recognized as a GREAT PLACE TO WORK 5 YEARS IN A ROW  Senior Helpers culture is based on strong core values, recognition of achievements, and respect

We are actively looking for a full time Client Services Coordinator, based in our York office to support our clients in York and Adams counties.   

Primary Responsibilities

  • Responsible for Day 1 Intros of Caregivers to Clients in their homes
  • Calls Clients after Day 1 to ensure appropriate fit and overall satisfaction, and remedies any concerns
  • Responsible for 30/60/90 day follow-up with client (or their family) to ensure continued satisfaction of services
  • Periodically performs reassessment of existing clients to determine if care plan needs to be adjusted due to changing conditions with the client’s mental and physical state
  • Updates and Maintains Client Records for all Client Services related activities
  • When in the office, takes service inquiry calls and assists in scheduling assessments for prospective clients
  • Works with the Care Manager on any client satisfaction issues through remediation
  • Perform on-call duties as assigned by the Care Manager
  • Other duties as assigned. 

Qualifications

  • College degree preferred with one year of related work experience in the Home Care Industry, or  5 years relevant work experience in the Home Care Industry. 
  • Minimum of 6 months experience in a customer service role.
  • Must be willing to drive to client’s homes as needed within the territory (York and Adams Counties).  May use company car for transportation.
  • Must have excellent phone skills and follow-up skills with prospects, clients and client families
  • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
  • Proactive problem prevention and issue resolution leadership ability
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required
  • Ability to learn other software programs quickly
  • Ability to work independently and as part of a team

Benefits:

  • Starting Salary of $42,500 to $45,000 based upon experience
  • Bi-weekly performance based bonus potential
  • Commission potential
  • Eligible for Medical, Dental, Life Insurance, Short Term Disability Insurance and more after 30 days
  • 2 weeks paid vacation + 8 paid company holidays
  • On-Call Pay


  • New York, United States Howard L. Zimmerman Architects & Engineers, DPC Full time

    Job DescriptionJob DescriptionSalary: The Client Services Coordinator is responsible for facilitating all phases of the company’s proposal process from concept through presentation to the client. The Proposal Coordinator shall prepare quality documents in response to prospective client requests for proposals, liaise with clients, and coordinate with...


  • York, United States Senior Helpers - York Full time

    Job DescriptionJob DescriptionSenior Helpers is the nation's premier provider of in-home senior care, and the first national in-home care company to be recognized as a GREAT PLACE TO WORK 5 YEARS IN A ROW!  Senior Helpers culture is based on strong core values, recognition of achievements, and respect!We are actively looking for a full time Client...


  • New York, United States The Goodkind Group, LLC Full time

    Client Services Coordinator (Financial Services)We have an opening for a Client Services Coordinator at a major large international financial services firm in downtown Manhattan. There is room for growth and advancement. In this role the person will be the point of contact for all visitors, will handle all Conference Center requests. conference room...


  • New York, United States Vestwell Full time

    WHO ARE WE?There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it's imperative that every worker has access to and participates in their company's savings program, such as a 401(k) or 403(b). We believe that American workers should have...


  • New York, United States Vestwell Full time

    WHO ARE WE? There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it's imperative that every worker has access to and participates in their company's savings program, such as a 401(k) or 403(b). We believe that American workers should...


  • New York, United States Colliers Full time

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble,...


  • New York, United States Colliers Full time

    Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our...


  • New York, United States Jackson Lewis Full time

    Focused on labor and employment law since 1958, Jackson Lewis P.C.’s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged,...


  • New York, United States Jackson Lewis P.C. Full time

    Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged,...

  • Service Coordinator

    20 hours ago


    New York, United States Services for the UnderServed Full time

    Min USD $45,000.00/Yr. Max USD $50,000.00/Yr. Position Overview TITLE: Service Coordinator DIVISION/DEPT: Veterans Services REPORTS TO: SSVF Program Management (Various Locations) SUPERVISES: None FLSA: Non- Exempt SCOPE OF ROLE : The Service Coordinator will provide day-to-day case management for households. Engage...


  • New York, United States Jackson Lewis P.C. Full time

    Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged,...


  • New York, United States Hair Club for Men and Women Full time

    MAJOR RESPONSIBLITIES: 25% Represent the HairClub brand: greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and provide accurate information in all interactions. Ensures a clean and orderly front desk and waiting rooms are kept. 25% Manage front desk operations: call members and non-members...

  • Client Coordinator

    7 days ago


    New York, United States Matthews International Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company. POSITION SUMMARY The Client Coordinator...

  • Client Coordinator

    1 week ago


    New York, United States SGK, INC Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.  POSITION SUMMARYThe Client Coordinator...

  • Client Coordinator

    4 days ago


    New York, United States SGK, INC Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.  POSITION SUMMARYThe Client Coordinator...


  • New York, United States TodayTix Group Full time

    **About TodayTix Group**: TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre...


  • New York, United States Childrens Rescue Fund Full time

    Job DescriptionJob DescriptionPRIMARY FUNCTION/PURPOSE:The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless families. The Client Care Coordinator will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the...


  • New York, New York, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...


  • New York, United States Childrens Rescue Fund Full time

    Job DescriptionJob DescriptionAt Childrens Rescue Fund we are commitment to attracting top talent. We urgently seek to employ highly qualified Licensed Social Workers whose values are centered around service, empowerment, and commitment. If selected, you will be eligible for a $1,500.00 sign on bonus. To qualify you must be an LMSW at the time of...


  • New York, United States Choice Of New Rochelle In Full time

    Job DescriptionJob DescriptionOur mission is to care for our clients, help those in need and direct them to the way of safety.How will you impact your clients’ lives?You’ll be using your expertise to help your clients set their mental health goals, for example, getting housing, going back to school, finding a primary care doctor, etc.You’ll engage in...