![Optum](https://media.trabajo.org/img/noimg.jpg)
Per Diem Registration Representative
2 months ago
Opportunities at Northern Light Health , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.
Registration Representatives are often the first point of contact upon patient arrival and are required to have excellent customer service skills. This position will input patient information received in person or over the phone, to update the hospital system for patient demographic, insurance, financial obligation, or appointment related data for a variety of practice and hospital services.
This position is a per diem role. Employees are required to work any variable schedule including the flexibility to work on a mixture of days, evenings, overnights, weekends, and rotating holidays supporting our 24/7 operations. Additional information will be provided during the interview process. It may be necessary, given the business need, to work occasional overtime.
Our office is located at Northern Light Eastern Maine Medical Center, 489 State St, Bangor, ME, 04401.
We offer 2 - 3 weeks of paid training. The hours during training will be based on your schedule or will be discussed on your first day of employment. Training will be conducted on-site.
Primary Responsibilities:
- Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
- Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
- Obtains appropriate applications and forms, confirming signatures are on file, Photocopies / scans documents as needed
- Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
- Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
- Provides wayfinding instructions and assists with hospital information as requested
- Coordinates patient admission needs, bed assignments, and tracking boards where applicable
- Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
- Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
- May perform other duties upon request
Required Qualifications:
- High School Diploma / GED (or higher)
- 6+ months of experience in an office setting, customer service setting (over the phone OR face to face), phone support role, or call center environment
- Beginner level of proficiency with Windows applications
- Must be 18 years of age OR older
- Ability to work a variable schedule including the flexibility to work a mixture of days, evenings, overnights, weekends, and rotating holidays supporting our 24/7 operations based on business need
- Flu vaccinations is an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
- 1+ years of registration experience in a hospital OR medical setting
- Understanding of medical terminology
- Working knowledge of insurance policies and procedures and patient care settings
- Previous experience working for Northern Light Health
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
We have other current jobs related to this field that you can find below
-
Registered Nurse
1 month ago
Etna, United States Interim HealthCare of New Hampshire Full time1:1 Licensed Practical Nurse (LPN)/ Registered Nurse (RN) Orford, NHFull time$45 per hour for RNs and LPNs! Interim HealthCare is currently seeking a compassionate and skilled Licensed Practice Nurse (LPN) or a Registered Nurse (RN) to join our team. This assignment would include providing care while on the...
-
Registered Nurse
2 weeks ago
Etna, United States Lebanon Center - Lebanon, NH Full timeLebanon Center Now Hiring Per-Diem RNs for Day, Evening and Night Shift! We Offer Flexible Scheduling With New Wages! Benefits Nursing Student Loan Debt Repayment and Tuition Assistance Variable compensation plans Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Tuition, Travel, and Wireless Service Discounts Employee Assistance...
-
Registered Nurse
4 weeks ago
Etna, United States Lebanon Center - Lebanon, NH Full timeLebanon Center Now Hiring Per-Diem RNs for Day, Evening and Night Shift! We Offer Flexible Scheduling With New Wages! Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee Assistance...
-
Registered Nurse
2 weeks ago
Etna, United States Lebanon Center - Lebanon, NH Full timeLebanon Center Now Hiring Per-Diem RNs for Day, Evening and Night Shift! We Offer Flexible Scheduling With New Wages! Benefits Nursing Student Loan Debt Repayment and Tuition Assistance Variable compensation plans Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Tuition, Travel, and Wireless Service Discounts Employee Assistance...
-
Registered Nurse
2 weeks ago
Etna, New Hampshire, 03750, Grafton County, NH, United States Interim HealthCare of Maine Full time1:1 Home Health Registered Nurse (RN) W. Lebanon, NH We are currently seeking a compassionate Registered Nurse (RN) to provide specialized care for a young woman with a gastronomy tube (G-tube) who communicates primarily through a computer device. This position offers a unique opportunity to support the health and well-being of our client while fostering...
-
Registered Nurse
2 weeks ago
Etna, NH, United States Lebanon Center - Lebanon, NH Full timeJob DescriptionLebanon Center Now Hiring Per-Diem RNs for Day, Evening and Night Shift! We Offer Flexible Scheduling With New Wages! Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Tuition, Travel, and Wireless Service Discounts*Employee...