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Service Technician, Appliance Repair

2 months ago

College Park, United States Transformco Full time
Job Description

Appliance and Refrigeration Repair Technician

Why an Appliance Repair Technician career might be right for you:
  • You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
  • You like fixing things - Getting things working again is a satisfying outcome. You did that
  • You like helping others - You're the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
  • You like to be on the move - You're on the road and welcomed into customers' homes every day.

Why a career with Sears Home Services is right for you:
  • Great hourly rates - $17 - $21 / hourly base rate, depending on experience, certification and location.
  • Benefits - Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
  • 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
  • More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
  • Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
  • Expert training - Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
  • Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
  • Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years
  • Tools Provided - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.


Responsibilities/Skills/Experience Requirements

Job responsibilities:
  • Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
  • Deliver excellent customer experience that exceeds expectations consistently
  • Provide customers with value-added solutions that help make their home more clean, comfortable & protected
  • Keep company truck well-maintained & organized, and help manage parts efficiently
  • Performs other duties as assigned
Requirements:
  • High school diploma or general education degree
  • Mechanical knowledge and aptitude, including use of testing & repair tools
  • Experience repairing and diagnosing a variety of home appliances preferred
  • Can follow directions and processes for quality workmanship
  • Can use smartphone, including use for part ordering
  • Successfully pass a background & drug screen
  • Valid driver's license for the state(s) in which you work
  • Ability to travel up to 100%
  • Ability to work variable and flexible hours, including required overtime
  • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
  • Excellent communication skills, both verbal and written; Ability to read, write, and speak English
  • Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
  • Ability to occasionally reach above shoulder
  • Ability to drive automatic transmission vehicle