Overview

The Warranty Analyst processes and administer warranty from manufacturers.

Wages

The Warranty Analyst's starting wage will depend on experience and education $18.50 - $25.25

Responsibilities

The Warranty Analyst's essential duties and responsibilities include the following. Other duties may be assigned.

• Review warranty work orders to verify allowed warranty coverage and process warranty claims to manufacturers within required warranty guidelines and timeframe.
• Create and track requests for additional data sent to service shops prior to filing the warranty claim.
• Access various online resources as part of the claiming process.
• Use equipment and repair information to create manufacturer warranty claim.
• Review repair story and other repair elements to make sure they support the warranty claim
• Provide support for the parts department related to parts warranty claims.
• Follow up with parts departments to ensure parts return completion.
• Act as a resource for warranty information. Maintain good working relationship with Parts, Service, Sales and Accounting.
• A fit with Quinn Company's performance driven culture and values of Integrity, Teamwork, Respect, Quality and Service.

Qualifications

• High School Diploma or GED
• 1-3 years administrative experience- data entry, telephone, reading/writing
• 2+ years' experience of processing warranty claims, service writer, or service coordinator preferred

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

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