![Community Health Center](https://media.trabajo.org/img/noimg.jpg)
Patient Services Associate
3 months ago
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Job Description:
Organization Information:
The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency's commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
ROLE AND RESPONSIBILITIES
Patient experience:
- Provide exceptional customer service to all patients, visitors and callers
- Oversee the safe, efficient, and comfortable atmosphere of the reception area
- Greet patients and other visitors to the agency and assist them as appropriate
- Review schedules daily to ensure accuracy and fill appointment opportunities
- Schedule and reschedule appointments in accordance with CHC scheduling guidelines
- Collect, verify, update and document patient demographics, insurance information and forms
- Reconcile patient visits daily
- Verify active insurance coverage and status and update information as necessary
- Collect patient payments, balances and copays
- Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
- Complete end of day reporting and ensure records balance
- Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
- Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols
- Consistently ensure and maintain patient confidentiality
- Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
- Supports manager in monitoring inventory of supplies for the office
- Meet and exceed assigned individual and departmental goals
- Other duties and projects as assigned
- Associates degree, medical office or medical assistant degree required
- Bilingual skills, Spanish speaking, Required
- Exceptional customer service skills
- Excellent Verbal and written communication skills
- Proven ability to multi task
- Problem Solving and critical thinking skills
- Excellent organizational skills
- Healthcare experience in Medical, Dental, or Behavioral Health preferred
- Experience with Microsoft Power Point, Excel, Word, preferred
- Hours will vary; our schedules range Monday-Friday from 7am-7pm and Saturdays
- Minimal physical effort. Must be able to operate computer and telephone continuously
- Regular regional travel as necessary
- For Health & Wellness
- Medical plans with Health Spending and Flexible Spending Accounts
- Health Reimbursement Arrangement Accounts
- Dental and Vision Plans
- Wellness Incentive Program
- Life and Disability Insurance
- Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner's Insurance, Legal Services.
- For Financial Success
- 403(b) plan with a discretionary company match after 1 year of employment.
- For Great Work Life Balance:
- Paid time off
- Paid Parental Leave
- Paid holidays
- Employee Assistance Programs
- For Professional and Educational Advancement
- Tuition Reimbursement
Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.
Location:
Community Health Center of Groton
City:
Groton
State:
Connecticut
Time Type:
Full time
-
Patient Service Specialist I
2 months ago
Groton, United States Steward Health Care System Full timeThis position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-today operations in the SMG physician practice. The Patient Service Specialist must maintain a professional, positive Patient, Specialist, Service, Health, Customer Service, Healthcare, Practice
-
Patient Service Coordinator- Multispecialty
1 month ago
Groton, United States Hartford Healthcare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday -Friday 8:30a-5:00p. Primary location Plainville however, travel may be required to satellite location in Southington or Meriden for possible coverage purposes. Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work...
-
Customer Service and Retail Sales Associate
3 months ago
Groton, United States Family Connect Full time**Organization:** Central Association for the Blind and Visually Impaired **Posted:** 2021/07/27 CABVI is seeking a Customer Service and Retail Sales Associate to assist in the day-to-day operations of the Base Supply Center (BSC) store at our Groton, CT location. KEY JOB ELEMENTS Assists in all aspects of store operation. Solves problems as they arise...
-
Clinical Psychologist- Behavioral Health
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing...
-
Clinical Psychologist- Behavioral Health
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing...
-
Clinical Psychologist- Behavioral Health
4 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications:· Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)· Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.· Experience: As required to meet clinical competency requirements specified in the Service-specific...
-
Clinical Psychologist- Behavioral Health
4 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing...
-
Clinical Psychologist- Behavioral Health
3 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications:· Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)· Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.· Experience: As required to meet clinical competency requirements specified in the Service-specific...
-
Clinical Psychologist- Behavioral Health
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing...
-
Clinical Psychologist- Behavioral Health
3 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeMinimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing...
-
Clinical Psychologist PDHRA
3 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
4 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
4 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
4 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
3 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist PDHRA
1 week ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:Please make an application promptly if you are a good match for this role due to high levels of interest.•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with...
-
Clinical Psychologist PDHRA
1 week ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:Please make an application promptly if you are a good match for this role due to high levels of interest.•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with...
-
Clinical Psychologist PDHRA
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications:•Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD)•Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology.•Experience: As required to meet clinical...
-
Clinical Psychologist
2 weeks ago
Groton, United States Jackson Healthcare Government Services Full timeClinical Psychologist (Clinical Area: PDHRA, 1 FTE, Groton, CT.)Minimum Qualifications: Degree: Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) Education: Graduate from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. Experience: As required to meet clinical competency...