Senior Solutions Engineer

1 month ago

Phoenix, United States CompuNet, Inc Full time
Why join CompuNet?

CompuNet values its people more than any other asset-and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

The CompuNet Microsoft Azure/Modern Workplace Systems Engineer is responsible for designing, developing, and deploying highly effective business solutions using the latest Microsoft products and technologies that include Office 365, Exchange Online, Enterprise Mobility + Security, Azure, Active Directory and other related products and services.

The Microsoft Azure/Modern Workplace Systems Engineer is expected to have experience with a mix of advanced Microsoft technology, IT operations and strategic business acumen. This role requires both broad and deep technology knowledge and the ability to architect solutions by mapping client business requirements to suitable solutions, with a focus on operational effectiveness and business value. As a member of the CompuNet team, it is imperative that you have experience in delivering consulting engagements, managing customer expectations, and an in-depth understanding of the components that make up the core of the Microsoft cloud services offerings and how to leverage on premise solutions that are a best fit for the business.

This role requires an individual with strong communication skills and the organizational agility to guide clients through projects when there are multiple work streams and resources involved. In order to be successful, you should have prior experience with traditional Microsoft on-premises solutions, hybrid solutions, cloud solutions and the operational experiences of managing major upgrades and complex migrations. This position must have a passion for interacting with customers, which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Core Duties and Responsibilities (but not limited to):
  • Communicate Microsoft 365 / Azure product benefits and professional services capabilities to both technical IT teams and business leaders.
  • Support and grow the value and productivity customers receive from using Microsoft Technologies around Microsoft 365 and collaboration products.
  • Independently gather and translate client business requirements into a use case for Microsoft 365 (or other products) and drive adoption.
  • Collaborate with the sales team to build winning strategies for our clients.
  • Perform necessary pre-sales functions to create solution designs.
  • Effective whiteboard storytelling to be able to communicate designs and strategies with a client and team members.
  • Build Bill of Materials (BoM), create illustrations and diagrams, write and provide Statements of Work (SoW).
  • Post-sales implementation of solution designed and aide in the customer adoption experience.
  • Produce post Implementation project documentation.
  • Client end-user systems administration training (post implementation) of CompuNet solutions.
  • Ensure customers understand the relevant application features, infrastructure, and operations implications of the solution.
  • Participate in occasional speaking engagements to provide technical expertise for "go-to market" strategies or other related events.
Key Expectations of this role:
  • Be a Microsoft 365 / Exchange / Active Directory / Azure AD subject matter expert, understanding both licensing and product function.
  • Develop and grow Microsoft 365 market opportunities and strategies.
  • To listen and address customer technical challenges and design the right solution that scales and integrates to their desired expectations.
  • To be an active participant in the larger CompuNet Modern Applications Group.
  • To maintain existing certifications and grow to new areas within relevant certification.
  • To participate in all team functions including calls, meetings, events, etc.
  • To accept mentorship from CompuNet Global Solutions Architects, Principal Engineers, and Senior Systems Engineers on the team.
  • To own the opportunity lifecycle (pre-sales, solution delivery and on-going solution optimization).
Minimum Requirements:
  • Bachelor's Degree in Computer Science or Information Systems. Will consider equivalent field experience.
  • 5+ years of experience in IT systems development or consulting.
  • 5+ years of experience in designing solutions to solve business problems.
  • 5+ years of industry experience with Microsoft products.
  • Demonstrated knowledge of Active Directory, Azure AD and Microsoft 365 with an emphasis on Exchange Online and hybrid connectivity between Microsoft 365 and on-premises servers and clients.
  • Self-sufficient on IaaS migrations (strategy, migration planning, execution)
  • Experienced with core PaaS services (App Services, Azure SQL Database, Storage accounts)
  • Comfort outside of Azure portal UI - familiar with basic code practices (VS code/git repos/etc.) and/or CLI / scripting
  • Cloud-native networking basics (VNets, private endpoints, on-prem connectivity, DNS)
  • Identity fundamentals
  • Comfort discussing app lifecycle
  • Ability to consult on BCDR, HA, etc.
  • Basic OS (Windows and Linux) admin skills
  • AZ-104 minimum + job experience as cloud-focused engineer
  • Terraform / Bicep (IaC)
  • AVD
  • AVS experience
  • Azure Arc at scale
  • APM (observability platforms)
  • SIEM
  • Cloud Adoption Framework consulting (Azure Landing Zones)
  • Microsoft Fabric
  • DBA
  • Azure Firewall and/or NVA experience (at least generic firewall knowledge)
  • Cloud-native architecture (Containers of any/all flavors, container registry, service bus,
  • Mid- to advanced storage options
  • Azure AI experience
  • Understanding of core TCP/IP and OSI networking principles.
  • Experience in customer-facing roles with demonstrated capability in clearly presenting thoughts and ideas confidently to audiences of various sizes and technical knowledge levels.
  • Demonstrated aptitude for providing exceptional customer service in politically charged environments.
  • Ability to adapt to the customer's changing needs or requirements as they arise.
  • Ability to work independently with minimal management supervision and also as part of a global team of Consultants and Engineers.
  • Possess passion for continuous learning, strong problem-solving skills, critical thinking, and time management skills, and good judgement.
  • Ability to enhance the technical expertise of peers via the development of product related intellectual capital and mentoring new hires.
  • Ability to apply knowledge to improve existing products and systems in the customer environment and for internal use.
  • Assist in developing strategies to gain additional business by communicating opportunities to sales teams.
Preferred Requirements:
  • Experience with Microsoft Teams, SharePoint and OneDrive concepts and relevant features for businesses of various size and vertical market.
  • Experience with Directory Services (AAD, AD DS) and similarly products
  • Understanding of Windows Server, Virtualization, MS Cluster Server/Multi-vendor Cluster and SAN implementations, Active Directory, Microsoft SQL Server, Skype for Business/Teams, Azure, Identity Management.
  • Microsoft AZ-104 Certified
  • Exchange and Microsoft 365 certification.
  • Experience with antispam, antimalware, message trace and reporting.
  • Azure architecture certification.
  • Storage or other networking certifications.
  • Experience with scripting / programming languages and use of PowerShell.


Who we are

CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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