Customer Service

4 weeks ago

Fort Smith, Arkansas, United States Applied Industrial Technologies Full time

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) in Ft. Smith. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country

  • Professional development and training

  • Great work / life balance

  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice

  • Join a local team with company backing

What you'll do:

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.

  • Customer inquiries, quotes, order processing, expediting / returns

  • Sourcing parts

  • Assist in generating sales

  • Help in the stockroom as needed

Qualifications:

  • 2+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred

  • Attention to detail

  • Written and verbal communication skills, including English grammar

  • High school diploma or equivalent

  • Must be able to lift up to 50 lbs.

  • Valid driver's license & clean driving record (MVR)

Come for the job. Stay for the career. Apply for immediate consideration

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

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