Sr. IT Project Management Specialist

2 weeks ago

Memphis, United States Synectics Full time

Duties:

  • To manage, support and service project assignments through completion; to administer procedures and processes that measure and manage customer satisfaction; to identify, analyze and report trends; and to provide interpretation of report information and make recommendations for improvement.
  • Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction.
  • Prepares and manages project plans through completion.
  • Provides data analysis, including identifying and recognizing trends across multiple offices for national client operations.
  • Monitors and assesses data for accuracy and integrity.
  • Communicates activity progress to involved parties.
  • Assists Program Managers to resolve issues that arise.
  • Delivers oral and written presentations of project results.
  • Provides training to colleagues
  • Helps to transition programs as needed.
  • Supports the organization's quality program(s).
  • Travels as required.
  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
  • Bachelor's degree from an accredited college or university preferred.
  • Major in Business Administration, Statistics, or Quantitative Analysis and courses in Computer Sciences preferred.
  • Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of general business experience with emphasis on data analysis or planning.
  • Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations
  • Good knowledge of project management
  • Knowledge of data analysis with Excel skills
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Good organizational skills
  • Good interpersonal skills
  • Good negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
  • Good Project management experience
  • Hands-on currently and ability to manage multiple projects as sole PM
  • Self-starter, self-motivated who have done complex projects,
  • Experience working in Waterfall methodology
  • BI/DW Project Management
  • Working with various functional teams
  • Good documentation skills

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

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