Scheduler - Clinics
3 weeks ago
- Answers and directs all incoming calls to appropriate personnel based on the caller's needs; obtains and communicates messages in an accurate and timely manner
- Schedules new patients and return appointments in computer system; cancels or reschedules appointments; notifies personnel of changes when necessary
- Obtains and enters all authorization and correspondence relating to referrals in patient charts and computers
- Schedules all outpatient appointments and/or testing; schedules hospital admissions upon request
- Obtains all necessary pre-certifications as required
- Handles all new patient referrals; gathers new patient information and assigns account numbers
- Collects co-pays, deductibles, and other out-of-pocket fees at time of visit
- Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding, and call coverage
- Provides patients with accurate and legible appointment cards
- Documents "no shows" in patient charts for missed visits; follows up with patients to reschedule any missed appointments
- Arranges for patient financial counseling as needed
- Prepares correspondence, memos, or any other forms as requested by supervisor
- Covers other front office functions as needed
- All other duties as assigned
Location Address: 5742 Booth Road, Jacksonville, FL
Education and Experience:
- High School Diploma or Equivalent
- Minimum of one year of office experience, preferably in a medical office setting 32207
- Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"
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