Who we are

Rand Road Animal Hospital, located in Palatine, IL, is seeking a full-time Veterinary Assistant/backup CSR. The ideal candidate will be a crucial part of our team, supporting our veterinarians and fellow technicians in various areas such as examinations, procedures, pharmacy, laboratory, and radiology. This position will also serve as backup for our Reception team when needed, greeting clients, answering phones, scheduling appointments, and processing payments.

At Rand Road Animal Hospital, we value dedication to patient care. We have a commitment to professional growth and a positive work environment. We value respect and kindness. We support a healthy work/life balance with reasonable clinic hours, including NO weekend hours. Rand Road Animal Hospital is open Monday through Thursday, 9 am - 5 pm, and Friday, 9 am - 1 pm. We offer fantastic benefits, including:

Full-time Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Full-time Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Full-time Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance
• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide

Full-time Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Some of the skills we are looking for in our candidate include:

• Excellent communication skills
• Ability to multi-task and adequately follow instructions
• Patient and caring personality
• Ability to meet the physical demands of the job (standing for long periods of time plus lifting)
• Teamwork attitude
• Self-starter

Rand Road Animal Hospital has a happy team of dedicated (and fun loving) professionals. Experience is preferred but we are willing to train the right candidate. Are you the veterinary assistant/csr we've been looking for? Apply today so we can meet you

Diversity, equity, inclusion, and belonging are core values at Rand Road Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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