Customer Service Leader

3 weeks ago


New Bern, United States Royal Farms Full time
Description:
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate creates a positive store culture by treating employees fairly and respectfully. The CSL must be self-motivated, dependable, and able to work effectively in a fast-paced environment, all while maintaining 100% total customer focus and operational excellence.

Duties and Responsibilities:
• Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
• Ensures the proper execution of assigned food service programs and procedures
• Supports and follows all safety and security initiatives
• Adheres to the execution of established Royal Farms rules, policies, procedures, and systems
• Ensures the proper execution of all Royal Farms marketing programs
• Operates the point of sale (POS) and maintains proper cash controls
• Provides leadership to their retail team members that ensures a pleasant customer service experience
• Adheres to company policy for checking in external and internal vendors
• Maintains operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishment
• Completes all store side work as required (e.g., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
• Ensures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, cash, etc.)
• Completes other assigned tasks

Requirements:
The ideal candidate for the Customer Service Leader position must be at least 18 years old and:
• Has consistently demonstrated strong leadership skills
• Understands that their success depends upon their team's success, encouraging and inspiring their coworkers to improve themselves
• Possesses strong written, verbal, and interpersonal communication skills
• Possesses strong supervisory and organizational skills
• Has at least 1 year of food service/retail management experience. Internal promotion candidates should be employed for at least 90 days.
• Has earned a high school diploma or GED
• Utilizes basic business math and accounting skills, computer skills, and strong analytical and decision-making skills
• Must be available to work all shifts, weekends, and holidays based on business needs.
• Is currently ServSafe Certified or is able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.
• Can lift and carry 50 lbs
• Can lift, bend, and stand as many as eight (8) hours per shift.

  • New Bern, United States Food Lion Full time

    Address: USA-NC-New Bern-121 Bridge Town Blvd Store Code: Store 02556 Front End (7233526) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...


  • New Bern, United States Food Lion Full time

    Address: USA-NC-New Bern-121 Bridge Town Blvd Store Code: Store 02556 Front End (7233526) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...


  • New Bern, United States Food Lion Full time

    Address: USA-NC-New Bern-121 Bridge Town Blvd Store Code: Store 02556 Front End (7233526) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...


  • New Bern, United States Food Lion Full time

    Address: USA-NC-New Bern-121 Bridge Town Blvd Store Code: Store 02556 Front End (7233526) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • Service Leader

    2 weeks ago


    New Bern, United States Chipotle Full time

    Service Leader (24014053)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    12 hours ago


    New Bern, United States Chipotle Full time

    Service Leader (24014053)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...


  • New Bern, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020428 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. At Orkin, we provide the most accurate,...


  • New Freedom, United States CareerBuilder Full time

    Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate...

  • Kitchen Leader

    2 weeks ago


    New Bern, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24014049) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Counter Service

    1 month ago


    New York, United States Customer Service Open House Full time

    Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.

  • Counter Service

    4 days ago


    New York, United States Customer Service Open House Full time

    Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.


  • New Bern, United States D2 Government Solutions Full time

    Job DescriptionJob DescriptionD2 Government Solutions is seeking a qualified candidate for an Admissions Customer Service Specialist at our New Bern, NC location. Job Summary:The Admissions Customer Service Specialist plays a crucial role in the admissions process by providing exceptional support and assistance to prospective students and applicants. This...


  • New Bern, United States D2 Flight Academy Full time

    Job DescriptionJob DescriptionD2 Flight Academy is seeking a qualified candidate for an Admissions Customer Service Specialist at our New Bern, NC location. Job Summary:The Admissions Customer Service Specialist plays a crucial role in the admissions process by providing exceptional support and assistance to prospective students and applicants. This position...


  • New Bern, United States Royal Farms Full time

    Customer Service Associate - Overnight Shift Full-time, Part-time Job Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service,...


  • New Bern, United States Royal Farms Full time

    Customer Service Associate - Overnight Shift Full-time, Part-time Job Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service,...


  • New Windsor, United States Hannaford Supermarkets Full time

    Address: USA-NY-New Windsor-2636 Route 32 Store Code: Store 08331 Customer Service (7245897) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • New York, United States Dinjob Full time

    **Address:** USA-NY-Walden-76 Oak Street **Store Code:** Store 08427 CUSTOMER SERVICE (7249827) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • New York, United States Dinjob Full time

    **Address:** USA-NY-Walden-76 Oak Street **Store Code:** Store 08427 CUSTOMER SERVICE (7249827) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • New Bern, United States Domino's Franchise Full time

    Job Description Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. We offer a great flexible schedule that offers the hours you are looking...


  • New York, New York, United States GE Full time

    Job Description SummaryThe Customer Quality Leader (CQL) is an advocate for GE Gas Power customers to ensure that the business understands customers' priorities and is driving to satisfy their needs. The leader will partner with colleagues assigned to functional Quality (the global thread) to drive Quality improvements that have a positive impact on...