Hope Line/Crisis Support Specialist: Hrly PT, Evenings
2 weeks ago
Position Highlights:
- Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America’s 100 Best Orthopedic Surgery and America’s 100 Best Spine Surgery just to name a few.
- Retention Bonus: $3,000
- Shift Differential - Evenings and Weekends
- Employee-centric: Competitive pay, excellent benefits, tuition assistance, loan forgiveness, retirement plan matching, recognition program, local discounts and many more.
- Stability: Serving Erie and surrounding counties since 1876.
Under the direction of the Lead Hope Line & Crisis Support Specialist, performs the primary responsibility of answering the Crisis Hope Line. Interacts with callers, helps resolve a crisis and refers to the appropriate resource.
Provides support to the daytime and afterhours clinicians. Manages the demand for and response to crisis intervention services/prescreens. Engages daytime and afterhours therapists and case managers to respond to patients’ needs. Seeks assistance from Manager on Call as needed to problem-solve concerns.
Renders all services within department guidelines and in compliance with rules/standards set forth by Medicaid/Medicare, HFAP, OhioMHAS, and CARF.
What You Will Do:
- Provides phone support, crisis management, and suicide prevention intervention with a goal of stabilizing the situation and avoiding the need for further intervention.
- Documentation clearly reflects that the interventions provided are tailored to the presenting problem, clinically supportive and appropriate, and focused on crisis stabilization.
- Avoids delays in response to patients’ needs by engaging afterhours case managers for assistance.
- Ensures critical information is relayed between shifts, between referral sources and afterhours clinicians, and between the afterhours and daytime systems. This includes changes in the afterhours schedule, scheduling crisis follow up services, alerting daytime staff to critical issues and vice versa, etc.
- Documents non-client related issues in a spreadsheet to efficiently record information while reducing documentation burdens.
- Maintains positive guest relations with all individuals he or she is interacting with. Responds quickly to and attempts to resolve complaints as they occur. Solicits supervisory assistance when complaints are not resolved and when there delays in responses to prescreens and all afterhours staff, including case managers, have been utilized.
- Completes all documentation in a timely manner with the understanding that this is a critical service, and timely documentation is needed for patient care. Performs tasks related to grants or other special projects as assigned.
- Provides supportive functions necessary to assist daytime and afterhours clinicians in arranging for inpatient placements and communicating with referral sources.
- Is able to effectively and efficiently utilize EMR and video-conferencing software as applicable to role. Utilizes work email on a daily basis keeping current with FRMC and departmental communications. For new hires, these skills are in place by the end of the probationary period. Ensures all electronic forms of communication, that include PHI, are compliant with HIPAA and 42 CFR laws regarding confidentiality.
- Associate’s degree in behavioral health or social service related field preferred. Experience working in emergency response setting or behavioral health considered in lieu of a degree.
- Heart Saver, Aegis Crisis Prevention, and First Aid certification within 6 months of hire.
- Be sensitive to the cultural needs of the individual and/or family served. Ability to work in crisis situations.
- Punctual attendance at assigned work location is required.
- Successful completion of a ninety (90) day probationary period.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Secretary - Hrly PT, Days
3 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: * Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery. * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and...
-
Secretary - Hrly PT, Days
2 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: * Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery. * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and...
-
Secretary - Hrly PT, Days
3 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery.Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding...
-
Secretary - Hrly PT, Days
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery.Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding...
-
Community Program Specialist: Hrly FT
2 months ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and...
-
Community Program Specialist: Hrly FT
2 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and...
-
Food Service Aide
4 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: * Retention Bonus: $1,000! * Shift: Hourly full-time * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and surrounding counties since 1876. * Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will...
-
Food Service Aide
2 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timePosition Highlights: * Retention Bonus: $1,000! * Shift: Hourly full-time * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and surrounding counties since 1876. * Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will...
-
Food Service Aide
4 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Retention Bonus: $1,000!Shift: Hourly full-timeEmployee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the...
-
Food Service Aide
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Retention Bonus: $1,000!Shift: Hourly full-timeEmployee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the...
-
Reception/Clerical Support Specialist: PRN
2 weeks ago
Sandusky, United States Firelands Regional Medical Center Full timeSchedule: As needed Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery. Employee-centric: Competitive pay, excellent benefits, tuition assi Support Specialist, Clerical, Support, Specialist, Patient Care, Healthcare, Business Services
-
Sandusky, United States Firelands Health Full timePosition Highlights:Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.What You Will Do:Under the direct supervision of the Supervisor or a Registered Pharmacist and according to the standard procedures compounds...
-
Sandusky, United States Firelands Health Full timePosition Highlights:Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.What You Will Do:Under...
-
Sandusky, United States Firelands Health Full timeJob DescriptionPosition Highlights:Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.What You Will Do:Under the direct supervision of the Supervisor or a Registered Pharmacist and according to the standard...
-
Line Cook
3 weeks ago
Sandusky, United States Outback Steakhouse Full time** Line Cook** **Job Category****:** Back of House Operations **Requisition Number****:** LINEC129402 Showing 1 location **Job Details** **Description** At we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to...
-
Cook - Hrly FT, Float Varied Hours
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights: Retention Bonus: $1,000! Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy...
-
Cook - Hrly FT, Float Varied Hours
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights: Retention Bonus: $1,000! Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted Best Coastal Small Town in America. You will have the opportunity to enjoy living...
-
Cook - Hrly FT, Float Varied Hours
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Retention Bonus: $1,000!Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since 1876.Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living...
-
Cook - Hrly FT, Float Varied Hours
7 days ago
Sandusky, United States Firelands Health Full timePosition Highlights:Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Retention Bonus: $1,000!Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.Stability: Serving Erie and surrounding counties since...
-
Cook - Hrly FT, Float Varied Hours
2 weeks ago
Sandusky, United States Firelands Health Full timePosition Highlights:Retention Bonus: $1,000! Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted Best Coastal Small Town in America. You will have the opportunity to enjoy living...
