Shift Supervisor

1 month ago

Wilmington, United States The Davis Community Full time
*$5,000 Sign On Bonus*

Schedule 7p - 7a, 3 shifts per week, every other weekend

INTRODUCTION

The Davis Community is a vibrant senior living neighborhood and has been a proud corporate citizen of Wilmington, NC for over 60 years. Established as a skilled nursing facility in the early 1960s, Davis quickly became the premier healthcare center for senior care, and while they have grown and evolved, adding to services offered, we continue to be highly regarded in the region as a community that emphasizes compassion, care, and show of respect and dignity for residents.

COMMUNITY CULTURE

At The Davis Community, deliberate and diligent efforts are made to emphasize and focus on an underlying culture of respect and service that can be seen and felt by all. Employees, residents, and guests of the community are treated with respect and personalized care to the best of the organization's ability. The desire to continue to elevate all aspects of services is preeminent so that Davis can provide an empowering and caring retirement atmosphere filled with friends, enjoyment, and a fulfilling sense of community.

Our Leading advantages include:
  • State-of-the-art Facilities
  • On-demand Pay
  • Benefits begin after 30 days
  • Low-cost lunches
  • Free Membership to our gym and indoor pool
  • Shift differential
  • Work-life Balance
  • Growth
  • Competitive Wages
The Davis Community requires that all current and new employees, including contract staff, receive an annual influenza vaccination and TB skin test unless a reasonable or disability accommodation is granted.
BASIC PURPOSE:

The Shift Supervisor RN is responsible for all operational activities in the facility during the non-business hours. Provides clinical coordination, mentoring and quality assurance within the nursing services.

MAJOR WORK ACTIVITIES:

  1. Serves as administrative authority for the efficient and effective operation of all departments on assigned shift. Notifies Administrator, Department Director, Clinical Coordinator and/or Household Coordinator of urgent concerns or major changes during the shift.
  2. Ensure adequate staffing through coordination of available resources, which include PRN, part-time and full-time nursing staff, and contract nursing personnel as available. Collaborates with nurse leadership.
  3. Conduct rounds throughout the facility to monitor operations and the delivery of nursing care, visit residents and family members. Assess quality of care issues in each department on a continuous basis through monitoring resident care, documentation, investigation of abuse/neglect, grievances and family concerns.
  4. Assures regulatory compliance by encouraging appropriate record keeping and charting. Initiates impromptu audits and observations to confirm competencies of household staff.
  5. Guides the implementation of Clinical Policy & Procedure which ensure safe, sanitary and efficient practices supporting professional nursing care standards.
  6. Provide guidance and assistance to all departments with policies and procedures.
  7. Provides leadership for problem analysis, resolution and effective communications to facilitate quality service delivery to residents, families and employees.
  8. Supervise personnel in other departments as needed with regard to the delivery of services to ensure a safe, clean and pleasant environment in the facility.
  9. Provides input to Department Directors, Clinical Coordinators and Household Coordinators for evaluating performance of individual staff in a timely manner (30-60-90, annual, and as needed), and assist Department Directors, Clinical Coordinators and Household Coordinators with performance review conferences to include developing individual performance improvement plans with the employee and, when indicated, initiate disciplinary action including suspensions as needed.
  10. Participate in various quality of care committees and activities.
  11. Advocate for resident rights; educate residents, their families and staff regarding the rights of residents outlined under State and Federal guidelines.
  12. Ensures compliance with company standards for quality, safety, cost control, policies and procedures.
  13. Assists with proper completion and investigation of incident, injury, medication error and/or medication discrepancy reports.
  14. Respond to emergency call as necessary.
  15. Support management/administration decisions through periods of change or stress.
  16. Responsible for completing accurate staffing roster and updating daily as needed.
  17. Ensures appropriate staffing when call-ins are received.
  18. Performs specific work duties and responsibilities as assigned by the Director of Nursing or Clinical Coordinators.


Requirements
  • POSITION SPECIFIC COMPETENCIES
  • Clinical Skills: Clinical skills sufficient to meet all the primary responsibilities identified above; meets state licensing and all other appropriate regulations for position, as well as organization's expectation of position clinically (direct nursing, teaching, supervision, organizational oversight). Completion of MDS-CAA's and care planning. Must have baseline knowledge of federal and state regulations governing clinical care with a willingness to ongoing education as it relates to regulatory process.
  • Homebuilding: Demonstrates to all staff, residents and family that the organization is committed to the creation of the pleasures and good daily life expected of home. Understands that quality care is enhanced with quality of life. Encourages pleasurable moments, laughter and fun. Engages sensitively and appropriately in the Pavilion, role-modeling the value of home.
  • Person-Centered, Elder-Directed, Quality Focused:Models and ensures that others are providing medical treatment in a manner that honors resident preferences and individuality. Demonstrates strong commitment to the highest clinical outcomes.
  • Leadership:Sees supervision of other staff as a role of service, rather than one of authority, and seeks to support employees' ability to succeed. Willing to do any tasks needed, including those that may seem menial or unpleasant. When communicating with physician/surgeon or other medical personnel advocates for resident preferences.
  • Critical Thinking: Recognizes early signs of changing conditions and uses all available and appropriate resources to resolve needs. Very strong observational and assessment skills with regards to physical and medical conditions and manifestations, coupled with ability to discern effective response, treatment and including pursuing additional expertise from RN or M.D.
  • Taking the Initiative: Sensitive to changing medical needs and the nature of staff responses and takes appropriate timely action.
  • Learning and Teaching Centered:Is able to model person-centered practices, as well as evaluate and provide direction and coaching to other staff as needed.
  • Community and Team Builder:Able to facilitate sense of team connection, participation and sense of accountability to residents and among nursing staff. Able to advocate for needs of either resident, family and staff as needed.
  • Conflict Facilitation: Able to mediate healthy conflict resolution between parties within household as need arises.
  • Interpersonal Sensitivity and Communication Skills:Able to provide clear directions and elicit cooperation from staff. Able to provide clear directions and expectations as well as providing clear, effective feedback. Able to demonstrate and elicit mutual trust and respect. Able to communicate residents' medical needs clearly with staff and families, facilitate other staff participation in medical care by eliciting others' observations, suggestions, etc. Able to communicate clearly and effectively with providers.
  • Dementia Sensitivity: Able to teach and nurture care practices for persons with dementia that meet needs while protecting personhood and sense of well-being.
  • KNOWLEDGE, SKILLS AND WORKING CONDITIONS:
  • Ability to teach, delegate and supervise other personnel.
  • Knowledge of documentation requirements related to timeliness, accuracy and completeness.
  • Ability to disseminate appropriate information.
  • Demonstrate functional knowledge of business processes and operations.
  • Good communication skills, both verbal and written.
  • Ability to perform mathematical functions as they relate to pharmaceuticals and statistics.
  • Working knowledge of State and Federal regulations as they apply to the long term care setting
  • Ability to perform physical exertion at least 75% of the time (walking, standing, stooping, kneeling, bending).
  • Ability to perform intermittent lifting, pushing and carrying objects weighing between 30-40 pounds.
  • Moderate exposure to infectious diseases.
  • Exposure to minimal noise and varying degrees of stress.
  • Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities.

MINIMUM QUALIFICATIONS:

Education:
Associate Degree in Business or Heath Care related field.

Licensure/ Certification:
Current North Carolina licensure as Registered Nurse.

Experience:
Minimum 1 year work related experience in business, leadership or health care.

An equivalent combination of education and experience may be considered.

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