Representative Contact Center
3 weeks ago
This position will be required to work every Monday. Purpose of the Job Using exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner. Job Functions Answers and manages a high volume of fast paced incoming phone calls to the contact center. Places outbound phone calls when assigned. Conducts patient interviews by telephone to collect accurate demographic and financial information to complete registrations in advance for scheduled services for Ridgeview hospitals and clinics, including diagnostics services. Creates estimates, informs, and educates patients of any financial responsibility for services, as well as collect payments during the scheduling and registration process. Explains insurance coverages and requirements for pre-certification/pre-authorizations, as applicable. Ensures compliance with price transparency. Enters and maintains detailed information on confidential records for patients. Provide necessary information to patients, such as preparation instructions, arrival times, appropriate attire, directions to sites, and any other instructions when speaking with the patient. Manages all pre-registration and pre-admission work queues within the EHR Manages and completes registrations completed within the online portal When scheduling and registering via phone, using a paper order provided to patient, understands, and recognizes what information is required to obtain when transcribing physician order into Epic. This involves understanding the patient's symptoms, and/or physician's orders, including diagnosis, physician verbiage, and department specifications. Contacts physician offices or other Ridgeview departments when necessary to obtain additional information on behalf of the patient to ensure continuity of care. Other duties as assigned Minimum Education/Work Experience High school graduate or equivalent 2 years previous healthcare experience Familiar with medical terminology Strong customer service experience Preferredqualifications Post-secondary education in a related field Call center experience Knowledge/Skills andAbilities Ability to provide exceptional customer service at all times by identifying and addressing patient needs in a professional, positive, and caring manner. Knowledge of insurance and enters information appropriately into the EHR. Verifies insurance coverage utilizing Real Time Eligibility (RTE). Ability to effectively handle high stress fast paced environment Ability to multi-task Ability to perform basic math functions and count money Ability to serve patients in a friendly and efficient manner Knowledge of basic computer functions and Microsoft Office applications Ability to respond appropriately to unpredictable situations and diverse patient populations Ability to work autonomously and as a team Capable of making independent decisions with the use of good critical thinking and problem-solving skills Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above This position will be required to work every Monday. Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.
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Representative Contact Center
3 weeks ago
Chaska, United States Ridgeview Medical Center Full timeThis position will be required to work every Monday. Purpose of the Job Using exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner. Job Functions Answers and manages a high...
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Representative Contact Center
3 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis position is casual.This position will be required to work every Monday.Purpose of the JobUsing exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner.Job FunctionsAnswers...
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Representative Contact Center
4 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis position is casual.This position will be required to work every Monday.Purpose of the JobUsing exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner.Job FunctionsAnswers...
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Representative Contact Center
4 weeks ago
Chaska, United States Ridgeview Medical Center Full timeThis position is casual. This position will be required to work every Monday. Purpose of the JobUsing exceptional customer service practices, this position will schedule and register patients in advance for services provided throughout Ridgeview. This position is a member of and represents Ridgeview in a professional and positive manner. Job...
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Patient Services Representative
2 weeks ago
Chaska, United States CareerBuilder Full timeThe Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a part-time (0.4 FTE) position working 2 daytime shifts a week out of our clinic in Chaska. Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health), a...
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Customer Service Representative
3 weeks ago
Chaska, Minnesota, United States Entegris Full timeAt Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.Chaska, MNFull timePosted...
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Customer Service Representative
1 month ago
Chaska, Minnesota, United States Entegris Full timeAt Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.Chaska, MNFull timePosted...
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Customer Service Representative
5 days ago
Chaska, Minnesota, United States Entegris Full timeAt Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.Chaska, MN Full time...
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Data Center Operations Technician I
3 weeks ago
Chaska, United States Flexential Full timeJob Description:The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician...
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Patient Account Rep
4 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska.Purpose of JobThis position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical...
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Patient Account Rep
3 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska.Purpose of JobThis position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical...
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Patient Account Rep
4 weeks ago
Chaska, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska. Purpose of Job This position is responsible for the submission, reconciliation and collection of all accounts receivable for...
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Patient Account Rep
4 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska.Purpose of JobThis position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical...
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Patient Account Rep
3 weeks ago
Chaska, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska. Purpose of Job This position is responsible for the submission, reconciliation and collection of all accounts receivable for...
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Patient Account Rep
3 weeks ago
Chaska, Minnesota, United States Ridgeview Medical Center Full timeThis part-time (48-hours per bi-weekly pay period), benefit eligible Patient Account Representative role supports our Payment Posting team. This day shift role works no weekends and no holidays and is located in Chaska.Purpose of JobThis position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical...
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Veterinary Assistant
4 weeks ago
Chaska, United States Petco #602 Full timeCreate a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love...
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Chaska, Minnesota, United States MN Guardian ad Litem Board Full timeWe support trained, effective Guardians ad Litem to advocate for safe and permanent homes for the children we represent. Together, we will build and sustain an effective, racially equitable program that advocates for children and their families with compassion, high engagement, and a community lens. About Us The Program desires advocates who represent the...
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Chaska, Minnesota, United States MN Guardian ad Litem Board Full timeWe support trained, effective Guardians ad Litem to advocate for safe and permanent homes for the children we represent. Together, we will build and sustain an effective, racially equitable program that advocates for children and their families with compassion, high engagement, and a community lens. About Us The Program desires advocates who represent the...
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Teacher Assistant
4 weeks ago
Chaska, United States Scott Carver Dakota CAP Full timeJob DescriptionJob DescriptionDo you have a passion for young children and families? Do you want to work in a fun environment while making a difference in people’s lives? Come work for Head Start with the CAP Agency of Scott, Carver, and Dakota counties. We have Teacher Assistant positions available in multiple locations, and we would love to talk with...
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Data Center Operations Technician I
3 weeks ago
Chaska, MN, United States Flexential Full timeJob Description:The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician...
