Patient Services Manager
2 weeks ago
Located in Wichita, KS, Kansas Spine & Specialty Hospital (KSSH) is a regional center for the diagnosis and treatment of disorders of the spine, neck and joint. Dedicated to improving the quality of life of our patients, Kansas Spine practices a team approach, providing patients with access to a specialized team of , anesthesiologists, pain management, internal medicine physicians and nurses.
Overview
Plans, organizes, coordinates and manages functions of the Patient Services area, including accounts receivable, billing and coding, and pre-certification, and managing Patient Services personnel in order to meet the stated mission and goals and objectives of the hospital.
Key Responsibilities:
- Plans, develops, and coordinates Patient Service functions to attain hospital goals and meet standards of accrediting agencies.
- Manages, supervises and monitors functions of Patient Services in a professional manner.
- Develops and implements new departmental policies and procedures and ensure compliance with established standards; serves as primary liaison with hospital personnel to interpret such directives.
- Manages and coordinates the establishment of schedules, task assignments, and allocation of person-hours to fulfill departmental commitments.
- Plans and conducts meetings with subordinates to communicate new policies and to keep employees abreast of hospital and compliance standards.
- Provides education and in-service training to increase efficiency of operations and effectiveness of personnel.
- Assists in resolving patient billing questions and complaints.
- Maintains daily deposit log. Assists with accounts receivable activities as necessary, such as, approving cash quotes and reviewing, approving or denying write-off requests.
- Maintains daily deposit log.
- Responsible for evaluation and counseling activities of Patient Service personnel.
Qualifications:
- Bachelor's degree in business preferred.
- Knowledge of ICD-9 and CPT coding, medical terminology preferred, previous 2-5 years management experience preferred.
- Knowledge of hospital billing (UB) required, specifically Medicare, Medicaid, Blue Cross, managed care, and commercial insurance billing experience required.
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