Manager, Marketing Operations

4 weeks ago

Chicago, United States HighTower Full time
Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of "well-th. rebalanced." Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

As the Manager, Marketing Operations, you will be responsible for creating, implementing, and optimizing the technology and processes that support the Advisor Marketing department and the company's 100+ individual advisor teams. You will manage the coordination of processes and marketing technology, working across compliance, vendor management, advisor solutions, M&A, and advisor teams. You will work to demonstrate the value of marketing efforts with regular reporting and inform strategic decision-making, reporting to the Executive Director, Marketing Growth & Operations.

What You'll Do

Vendor and Marketing Technology Management
  • Oversee the marketing automation platform (Hubspot) to ensure seamless execution of campaigns and strategies, setting the standards for best practices for administrators and advisors.
  • Define the list of cleaning processes to boost engagement rates, remove bounces, and sunset disinterested subscribers.
  • Manage marketing vendor relationships and technologies, integrating automation into processes and workflows, tracking budgets, and working cross-functionally with the Platform and Innovation team to ensure marketing and advisors have the tools needed to grow.
Advisor Support
  • Manage the intake and resolution of all marketing-related tickets.
  • Act as the first point of contact for new advisor teams, ensuring teams are onboarded and trained, connecting them with the marketing tools and resources needed to operate.
  • Ensures advisor teams are kept informed of marketing updates, processes, marketing compliance resources, and technology.
Pilot Project Management
  • Assist with the company's marketing pilot programs, structuring and facilitating the testing of new technologies and the rollout of successful tools across advisor teams.
Performance Reporting and Optimization
  • Build and maintain marketing performance reports and capacity tracking to inform campaign strategy and project planning, while finding opportunities to optimize growth and efficiency.
Team Management
  • Directly manage one marketing administrator while leading and influencing teams to drive success with marketing technology and processes.
What You'll Bring
  • Bachelor's degree in marketing, business, or a related field
  • 5+ years of experience in marketing operations or growth marketing within the financial services industry or a related field
  • Expertise with HubSpot marketing platform (required)
  • Experience working in Asana or similar project management software
  • Strong leadership and communication skills with experience managing high-profile projects
  • Experience with digital marketing channels, analytics, and performance-tracking tools
  • Knowledge of compliance and regulatory requirements within the financial services industry
  • The ability to stay up-to-date with industry trends and new marketing technologies
What We Offer
  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • Mother's lounge onsite
  • Flexible PTO plan
  • Hybrid model work schedule (50% in office)
  • Free brand-new gym in the Chicago office
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance

AN EQUAL OPPORTUNITY EMPLOYER:Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

  • Marketing Operations Manager

    4 weeks ago

    Chicago, United States Alma Lasers Full time

    Alma LasersMarketing Operations ManagerTitle: Marketing Operations Manager Department: Marketing Reporting to: VP, Marketing Location: Chicago, IL Corporate Headquarters - Fulton Market Area 215 N. Peoria St. Chicago, IL 60607 Summary The Marketing Operations Manager must have a solid understanding of marketing principles, be proficient with technology, and...

  • Market Operations Manager

    4 weeks ago

    Chicago, United States UBS Full time

    Your role Are you a confident decision maker and problem solver? Do you know how to bring out the best in people? We're looking for an operations manager to: • be a liaison to the Market area they support to the centralized operational Processing Center • manage operational support staff • educate all employees on operational policies and procedures...

  • Operations Director

    4 weeks ago

    Chicago, United States Integrity Marketing Group Full time

    About J. Manning & Associates J. Manning & Associates (JMA) is a national independent insurance brokerage and consulting firm specializing in group voluntary long-term care (LTC) insurance solutions. We offer customized voluntary LTC solutions for both employee benefit brokers and employers. Job Summary As the Director of Client Relations and Operations,...

  • Marketing Operations Coordinator

    8 hours ago

    Chicago, United States smartdept. inc. Full time

    smartdept. is searching for a Marketing Operations Coordinator for a technologyclient located in the greater Chicago area . The ideal candidate will come with 2-3 years of experience. This is a full-time , hybrid , 6-month contract opportunity with a strong likelihood of extension . Compensation for this position is expected to be $20-$25/hour depending on...

  • Market Manager

    4 weeks ago

    Chicago, United States Cultivate Collective Full time

    Job Type: Full-time About Cultivate Collective: Cultivate Collective’s mission is to unite education, wellness, sustainability and economic vitality to drive meaningful, multi-generational impact in our LeClaire Courts community on Chicago’s southwest side. In the fall of 2023, we opened the doors to a six-acre neighborhood learning and wellness hub that...

  • Marketing Operations Intern

    2 hours ago

    Chicago, United States Walker Sands Full time

    We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. As an equal opportunity employer Walker Sands is committed to diversity, equity, and inclusion and welcomes everyone to our team. In your application, please feel free to note which pronouns...

  • Marketing Operations Analyst

    1 week ago

    Chicago, United States YCharts Full time

    The Company:Building and executing a great investment strategy shouldn’t require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is rapidly evolving, and tech solutions like YCharts are paving the way for advisors and planners to scale their businesses.YCharts enables its customers to make smarter investment...

  • Supervisor Marketing Operations

    7 hours ago

    Chicago, United States HAVI Corporation Full time

    ABOUT US tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and...

  • Manager Marketing

    1 day ago

    Chicago, United States James Hardie Building Products Full time

    James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the...

  • Marketing Manager

    2 weeks ago

    Chicago, United States Russell Tobin Full time

    A Global Tech Company is Looking to Hire a Marketing Manager for a 13 MONTH, ONSITE, W2 CONTRACT - APPLY TODAY!**CANDIDATE MUST BE LOCAL TO CHICAGO, IL AS THIS IS AN ONSITE ROLE**$$: $30-39/hr. DOE Role Overview: The Event Partner Marketing Manager will be responsible executing managing global live events that involve one of the Company’s strategic...

  • Marketing Manager

    3 weeks ago

    Chicago, United States bioMerieux Inc. Full time

    Description The Marketing Manager will define and lead the overarching marketing and communications strategy and develop positioning, winning...

  • Marketing Manager

    2 weeks ago

    Chicago, United States bioMerieux Inc. Full time

    Description The Marketing Manager will define and lead the overarching marketing and communications strategy and develop positioning, winning...

  • Marketing Operations Associate

    2 weeks ago

    Chicago, United States Kovitz Full time

    POSITION OVERVIEWWe are seeking a resourceful and proactive impact maker to join our growing marketing team. In this role, you’ll be responsible for implementing and coordinating projects and marketing operations, overseeing requests and handling quick-turnaround tasks, and managing vendor relationships. You’ll ensure smooth marketing operations, support...

  • Market Data Manager

    2 days ago

    Chicago, United States Selby Jennings Full time

    Market Data ManagerA leading high-frequency trading firm is hiring a Market Data Manager to establish and lead its U.S. presence within the Market Data Group. As the team’s first U.S.-based hire, you will define the regional market data strategy, foster partnerships with key providers, and integrate data solutions across various internal...

  • Email Marketing Manager

    4 weeks ago

    Chicago, United States LHH Full time

    Marketing Program Management ManagerWe are seeking a highly experienced and results-driven Marketing Program Management Manager to lead the development and execution of strategic marketing programs. This role will drive brand awareness, customer acquisition, and revenue growth through the planning, coordination, and implementation of complex marketing...

  • Email Marketing Manager

    2 months ago

    Chicago, United States LHH Full time

    Marketing Program Management ManagerWe are seeking a highly experienced and results-driven Marketing Program Management Manager to lead the development and execution of strategic marketing programs. This role will drive brand awareness, customer acquisition, and revenue growth through the planning, coordination, and implementation of complex marketing...

  • Market Operations Support Manager

    3 months ago

    Chicago, United States Varsity Tutors Full time

    Overview of PositionVarsity Tutors is seeking a Market Operations Support Manager to lead support operations for students, school districts, tutors. We support our various partners by addressing live technical issues, and ensuring tutors receive prompt resolution of their needs over phone, chat, and email. Your goal is to improve our products and reduce the...

  • SMB Marketing Manager

    3 weeks ago

    Chicago, United States Zones Full time

    Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT...

  • Marketing Manager

    1 week ago

    Chicago, United States bioMerieux Inc. Full time

    Marketing Manager IND - Chicago Location: Chicago, IL, United States Position Type: Unfixed Term ...

  • Financial Operations Assistant Manager

    4 weeks ago

    Chicago, United States The Marketing Arm Full time

    We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That's why our quest to discover what's next is endless - because the only thing we're afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just...