Part-time Order Fulfillment Specialist

3 weeks ago


Warrenville, Illinois, United States Fuel Tech Part time

Fuel Tech is a leading technology company engaged in the development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services.

Job Overview

This part-time Customer Order Fulfillment Specialist role is located in our Corporate Headquarters in Illinois. As a key member of our customer-facing team, you'll focus on correct resolutions for both customers and the business.

Main Responsibilities
  • Handle customer relationships and assist with their individual service needs while delivering best-in-class customer service.
  • Accepts and commits product orders for shipment, pricing, and invoice issuance by interaction with sales representatives, customers, plant personnel, carriers and/or Marketing.
  • Records order information into Fuel Tech's database.
Requirements
  • Associates degree preferred or equivalent from a two-year college or technical school.
  • 3-5 years related experience.
  • Previous experience in order fulfillment or a related field.
  • Experience using order management / supply chain systems, Enterprise Resource System (ERP) or Customer Relationship Management (CRM) software.


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