Part-time Order Fulfillment Specialist
3 weeks ago
Fuel Tech is a leading technology company engaged in the development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services.
Job OverviewThis part-time Customer Order Fulfillment Specialist role is located in our Corporate Headquarters in Illinois. As a key member of our customer-facing team, you'll focus on correct resolutions for both customers and the business.
Main Responsibilities- Handle customer relationships and assist with their individual service needs while delivering best-in-class customer service.
- Accepts and commits product orders for shipment, pricing, and invoice issuance by interaction with sales representatives, customers, plant personnel, carriers and/or Marketing.
- Records order information into Fuel Tech's database.
- Associates degree preferred or equivalent from a two-year college or technical school.
- 3-5 years related experience.
- Previous experience in order fulfillment or a related field.
- Experience using order management / supply chain systems, Enterprise Resource System (ERP) or Customer Relationship Management (CRM) software.
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