Employee Benefits Account Manager Assistant I

1 day ago

Owensboro, United States Houchens Insurance Group Full time

Job Type

Full-time

Description

Are you a detail-oriented individual who thrives in a stable and supportive work environment?

Explore an opportunity with us where your achievements are celebrated and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey?

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

What you will receive...

  • Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
  • Variable compensation with stability and unlimited growth based on your performance.
  • Long-term career with substantial development and advancement opportunities.
  • Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
  • Comprehensive medical, dental, and vision plans and many more supplemental benefits.
  • Work-life balance
  • Plus, much more
To learn more about Houchens Insurance Group, visit us on LinkedIn .

Summary

Provides technical support to Account Management team. Such serving will include verbal and written communication internally with staff and externally with current clients and other office support activities.

50%

Client/Policy Services

Provides daily support to Account Managers and Employee Benefits group health accounts.

Responsibilities include:
  • Processing eligibility additions, terminations, and changes.
  • Assisting in keeping the Benefit Point system and Employee Navigator up to date and maintained for groups.
  • Assisted in the preparation of renewal kits, including benefits guides, employee paperwork, etc.
  • Assisting with inbound calls as needed.
  • Learning all Employee Benefits service standards and procedures, including daily service.
  • Backup to the Receptionist.

30%

Office Administration/File Management

Responsibilities include:

Document all correspondence and follow up for necessary information updates at appropriate times.

10%

Teamwork

Works together with team and with other departments, such as Marketing, Accounting and Producers, etc.; this includes conferencing with Producer to discuss the execution of strategies. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed.

10%

Determination

Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program.

Requirements

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Must be able to obtain insurance licenses and designations as set forth by the organization's education plans.

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