Manager of Endpoint Client Management Engineering

4 weeks ago


Westwood, United States Citizens Full time

Description

3 Days Hybrid from any of our locations in RI, Iselin NJ, MA, Charlotte NC, Pittsburgh PA, Atlanta GA, Dallas TX or Phoenix AZ

Role is not relocation eligible.

As the Manager of Endpoint Client Management Engineering, you will lead a team which is responsible for provisioning, integrating and daily operation of critical systems used to support the organization. Working alongside software, network, infrastructure, security, and cloud engineers, your team will provide support to end users and day-to-day operations and maintenance of Citizens client endpoint systems.

Primary responsibilities include

  • Lead a team of systems engineers; offering guidance, leadership and ensuring proper resource allocation in order to ensure superior technological support to Citizens colleagues.

  • Monitor and ensure high availability and acceptable levels of performance of infrastructure components and mission critical resources such as operating systems, endpoint agents, utilities, etc.

  • Forecast system demands; when appropriate, recommend upgrades, expansion and/or reconfiguration to ensure ongoing accessibility.

  • Maintain and ensure enterprise endpoint protection and security software’s such as Antivirus, AntiSpam and Antispyware; identify and manage attack surfaces; ensure cybersecurity best practices are in place.

  • Conduct reviews and technical inspections in coordination with cybersecurity teams to identify and mitigate potential security weakness; ensure all security features applied to a system are implemented and functional.

  • Provide Tier III troubleshooting support to the IT organization.

  • Coordinate efforts to create knowledge articles, trainings, and badges in the team's area of discipline.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Bachelor's Degree or Associates Degree with relevant work experience.

  • 8+ years working experience in client endpoint management supporting an enterprise environment.

  • Strong leadership and team building experience with the mindset of acting as a player/coach. This is a hands on technical position with leadership/team management responsibilities as well.

  • Strong verbal and written communication and interpersonal skills throughout the entire organization, up to and including the C-Suite.

Hours & Work Schedule

  • Hours per Week: 40

  • Work Schedule: Monday - Friday 8-5 Eastern Time

  • 3 Days Hybrid from any of our locations in RI, AZ, MA, NC, NJ, NY, or TX

  • Role is not relocation eligible

Pay Transparency

The salary range for this position is $ 112,000 - $ 168,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/10/2025


  • Client Success Manager

    16 hours ago


    Westwood, California, United States Wealth Enhancement Full time

    Key ResponsibilitiesAs a Client Success Manager, you will be responsible for:Facilitating the financial planning process for clientsDiscovering a prospect or client's values, goals, and objectivesUnderstanding their current financial situationEngaging them in the financial planning processManaging client relationships and client service as neededYou will...


  • Westwood, California, United States LourdMurray Full time

    ResponsibilitiesYou will directly contribute to client meeting preparation, development of financial plans, and meeting follow-up communications efforts. You will also collaborate with internal departments to provide seamless execution of plan designs including but not limited to onboarding, implementation, and general account maintenance.This role requires...


  • Westwood, Kansas, United States L & B Management Firm Full time

    About the RoleThis is a full-time position responsible for managing daily operations, including answering phones, sending emails, and scanning/faxing documents. The ideal candidate will have excellent communication and organizational skills, with the ability to work independently and as part of a team.Key Performance IndicatorsRespond to resident inquiries...


  • Westwood, United States NKSFB Full time

    Job Title: IT Security Engineer Department: Information Technology Location: Westwood (ONSITE) Reports To: IT Security Supervisor Your Role: The IT Security Engineer is responsible for designing, implementing, and maintaining the organization's cybersecurity infrastructure. This role involves monitoring, assessing, and enhancing the security posture of the...

  • Property Manager

    2 days ago


    Westwood, United States L & B Management Firm Full time

    Job DescriptionJob DescriptionIn need of a Property Manager for busy Management Firm, that specializes in HOAs.Will need to be computer savvy, trainable, and people oriented.Daily duties include;answering phones, sending emails, scanning, faxing, learning the portal, attending Board meetings, writing meeting minutes and working directive for the Board.Hours...


  • Westwood, United States Tighe and Bond Full time

    Where would you step in? You will work with a team of engineers, landscape architects, planners, and environmental professionals on a variety of complex land development and infrastructure projects. You could sit in our Boston, Westwood, or Woburn offices and work in a hybrid work environment. Our Land Use Team and Projects Nearly 120 professional...


  • Westwood, United States Management Recruiters International Full time

    Lead Engineer and SME in Distributed Energy Resources (DER) Power System Studies and project development carrying out assignments associated with the technical review and modeling of generation and storage facilities interconnecting with the distribution system. Responsibilities include modeling, analysis, and planning level designs of distribution lines and...


  • Westwood, Massachusetts, United States Mott MacDonald Full time

    About Us:">Mott MacDonald is a global engineering, management, and development consultancy dedicated to improving society through our work. We strive to create a workplace where everyone feels valued and respected, and where we can all thrive. Our values of progress, respect, integrity, drive, and excellence guide everything we do.">">Our Team:">Our team is...


  • Westwood, Massachusetts, United States Eversource Energy Full time

    We are looking for a seasoned Transmission Project Manager to lead our team in delivering complex transmission projects.Responsibilities:Develop and execute project plans, including budgeting, scheduling and resource allocation.Collaborate with cross-functional teams to identify and mitigate project risks.Ensure compliance with company policies, regulations...


  • Westwood, United States Eversource Energy Full time

    This is a hybrid role with the first three months in the office. Eversource is looking for a Project Manager, Transmission located in Westwood, MA. This role operates with a high level of independence, manage CAPEX civil construction transmission projects to ensure all phases of approved projects are completed efficiently and within scope, on schedule, and...


  • Westwood, United States Mott MacDonald Full time

    Mott MacDonald is a multi-disciplined engineering and advisory consultancy, with a significant national presence in the transportation and infrastructure, water/wastewater, energy realm. We work on some of the largest projects in the world. As a result of our continued and sustained growth, we are now looking to hire a technical principal engineer to our...

  • Wealth Manager

    7 days ago


    Westwood, United States LourdMurray Full time

    The Wealth Manager is a vital collaborative role within our wealth solutions team. Working closely with our Wealth Advisors and Senior Wealth Managers, the Wealth Manager will be tasked with meaningfully impacting clients’ financial standing by creating tailored financial solutions based upon their distinctive facts and circumstances. As a valuable...

  • Wealth Manager

    1 week ago


    Westwood, United States LourdMurray Full time

    The Wealth Manager is a vital collaborative role within our wealth solutions team. Working closely with our Wealth Advisors and Senior Wealth Managers, the Wealth Manager will be tasked with meaningfully impacting clients’ financial standing by creating tailored financial solutions based upon their distinctive facts and circumstances. As a valuable...


  • Westwood, United States Michael Page Full time

    Collaborate with R&D, engineering, marketing, and sales Support the creation of launch plans About Our Client My client is an analytical instrumentation company based in southeastern, Massachusetts. They are a 75 year old company that manufactures benchtop equipment for the pharmaceutical development, clinical, research, and academia industries. The...


  • Westwood, Massachusetts, United States Mott MacDonald Full time

    Mott MacDonald is a leading global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation.We are seeking a talented Civil Engineering Intern to join our team. This role will provide an excellent opportunity for you to...


  • Westwood, United States Eversource Energy Full time

    IT Senior Project Manager (Hybrid)This is a hybrid role. The first three months are fulltime in the office.Our TeamIT Agile PM/Release Train Engineers are responsible for the oversight and success of Information Technology and related Business projects. IT Agile PM/Release Train Engineers manage the budgetary, scheduling and delivery of assigned initiatives...


  • Westwood, Massachusetts, United States Mott MacDonald Full time

    Engineering Excellence at Mott MacDonaldAt Mott MacDonald, we're committed to delivering exceptional outcomes through the connected thinking of our talented consultants. Our team of water/wastewater engineers works closely with clients to understand their needs and develop tailored solutions that meet their goals. We believe that collaboration and innovation...


  • Westwood, United States Actalent Full time

    Clinical Affairs Project Manager Job Description This Project Manager position will assume the technical hands-on leadership of the Clinical Affairs teams. The role involves developing and executing comprehensive plans to advance the approval and commercialization of new products and applications. Responsibilities Lead the planning, designing, and executing...


  • Westwood, United States Meytier Inc. Full time

    Meytier works with companies across the globe to find top tier talent for their open roles.At Meytier, we leverage our unique AI & Analytics based smart hiring and talent intelligence technology platform to hire the right people, for the right job, at the right time, using unbiased intelligence that allows companies to do it in an equitable manner. Meytier...


  • Westwood, Michigan, United States Grillo's Pickles Full time

    About Grillo's PicklesWe're a fast-growing brand with a passion for delivering exceptional experiences. Our core values of quality, hustle, respect, drive, and positivity guide everything we do. As a Project Manager, you'll play a key role in driving critical projects that align with our strategic imperatives.The Ideal Candidate:You have a proven track...