Analyst Support Services

2 days ago


Waconia, United States Ridgeview Medical Center Full time

Purpose of Job This position is responsible for supporting the strategic, technical, operational, analytical, and financial management of the Support Services division. This includes developing and managing collaborative initiatives and administering software that support the analytical needs for each department within the Support Services division. This position uses data to create a visual to aid leaders in developing strategies and communicate effectively. Job Functions Determine operational objectives by understanding business request, gathering information, evaluating output requirements and formats. Collect, analyze and interpret raw data into reporting tools that drive decisions. Utilize existing data gathering techniques and establish new as required. Gather, interpret and recommend actionable steps to improve process to optimize results. Discover patterns and trends within datasets. Develop workflow charts and diagrams. Perform industry best practice research using available data sources. Provide software administration support for select systems as assigned. Implement new and/or modify software and tools to enhance overall Support Services analytical functions. Maintain and create flow-charts, work plans and documentation for processes and procedures on maintaining data integrity throughout the system. Create documentation to support developed processes and to assist in training others. Ensures all key individuals are informed of program status and measurable improvements. Ability to translate customer requests into actionable system enhancements. Work with leaders to create presentations that convey intended message. Performs other duties as assigned. Minimum Education / Work Experience Bachelor's degree in analytics, business, engineering, finance (or similar) plus 2 years of relevant work experience OR 5+ years of experience in operations analytical support field Preferred Qualifications 5+ years of experience supporting health care facilities management from a strategic, financial and analytical perspective Experience with Power BI Software administration experience in an IWMS platform Experience with SQL queries and relational databases Knowledge / Skills / Abilities Strong cognitive analytical, reasoning and organizational skills Excellent communication and influencing skills Ability to build strong working relationships at all levels Systemic thinking when contemplating and implementing change Aptitude and willingness to learn Able to deal with ambiguity Proficiency in Microsoft suite Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above. Ability to meet and maintain the necessary background checks as aligned with position functions. Physical Demands Link to Employee Health Physical Demands Bachelor's degree in analytics, business, engineering, finance (or similar) plus 2 years of relevant work experience OR 5+ years of experience in operations analytical support field Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.



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